SuncentAutoReviews of suncentauto.com

2.7142 reviews
Auto Parts & Wheels
2000 W. Baseline Road, Rialto, California

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SuncentAuto

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About SuncentAuto

Shop high-quality and discount aftermarket auto parts and LED lighting upgrades at SuncentAuto. Find parts fast & enjoy Free Shipping!

SuncentAuto (suncentauto.com) has 142 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: suncentauto.com
Website: suncentauto.com
Category: Auto Parts & Wheels
Location: Rialto, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SuncentAuto reviews

142 approved reviews, newest moderated first

Justin
Dec 11, 2023
Horrible company
Horrible company. Sent my package to the wrong address. I've tried calling 6 times with no answer. Left 6 voice-mails, sent 3 emails. Can't even get anyone yo response. Literally stole my money and ghosted me. This company is an absolute scam!
Response from SuncentAutoDec 26, 2023
Dear Justin, We are sorry that our customer support team did not help you out in a timely manner. Kindly note that we have extended our customer service time and normally customers will get a response within 24 hours. We do apologize for all the disappointment! If you still did not get the proper help with your order, please contact us again via customer support email and we will get back to you with a solution in 24hours. SuncentAuto Support Team
Kevin C.
Dec 11, 2023
Product is super bright and fits well
Product is super bright and fits well
Response from SuncentAutoDec 26, 2023
Dear Kevin, Glad to hear that our item can fit well for your vehicle! We are delighted to have you as our valued customer. Feel free to let us know if there is anything we can help you with. Wish you a wonderful day! SuncentAuto Support Team
Jerry M.
Dec 4, 2023
Company sold me the wrong part can I…
Company sold me the wrong part can I get them to make it right I done made one phone call three emails haven't heard a word
Response from SuncentAutoDec 26, 2023
Dear Jerry Mitchell, We regret that our product cannot work for your car. Normally customers will get a response within 24 hours(except for holidays). Customers' satisfaction is our top priority. We will document your voice for future improvement. If you still did not get the help with the return, please just contact us again via customer support email and we will get back to you and offer the solution within 24hours. SuncentAuto Support Team
Roy G.
Nov 27, 2023
I ordered a driver side mirror and I…
I ordered a driver side mirror and I received a passenger side mirror. Ordered around October 25th and have been trying to get a hold of someone to get the mirror exchanged. I finally was able to speak to someone about 2 weeks ago and all they said was that they would call me back. Have been calling since then and no luck getting thru. Today is November 27th and I still don't have the correct mirror which I had ordered.
Response from SuncentAutoDec 26, 2023
Dear Roy garcia, We regret to hear that our product cannot meet your needs. After checking our system, it seems like we have replied to your message, may I bother you to check the box again? Rest assured that we will help to find a solution to get this settled down. Again, sincerely apologize for all the disappointment! SuncentAuto Support Team
James S.
Nov 26, 2023
The headlights are bright I can see to drive again at night
The headlights I purchased from you are the best I love them I have bought two sets now one for 2008 Chevy Silverado and another set for Toyota truck before if I had anything to do I done it before dark could not see well enough at dark to drive with the new torch beam LED headlights I can see great they really light the road up at night they are great headlights I would buy them again with out a second thought about it and I have referred others to buy them and they are glad they bought them they are very well made easy to install thank you Sun set auto for selling a great product
Timothy
Nov 22, 2023
DO NOT DO BUSINESS WITH THEM, THEY ARE FRAUDS
I ordered a set of Rear Strut Assemblys for my 2004 lexus rx330 RWD. I was messing with it for over 3 hours when I figured out that they sent me struts for a vehicle that is AWD, not RWD. When I called to try and get them to send me a replacement for the right parts, they sent me an email asking for information and then hung up on me! They refuse to answer my calls or email and won't send me the correct parts. They are a scam. DO NOT DO BUSINESS WITH THEM....I REPEAT DO NOT DO BUSINESS WITH THEM. They will take your hard earned money, send you the wrong parts and screw you over
Response from SuncentAutoNov 24, 2023
Dear Timothy, We are so sorry for the inconvenience that caused. After checking, it seems like we have replied to your email, would you please try to check it again? Customers' voices are highly valued and we strive to make more improvements based on users' voice. We really appreciate your feedback! Rest assured that we always stand behind our products and will help you solve the issue as soon as possible. SuncentAuto Support Team
Janet Carlsen K.
Nov 21, 2023
I would give them a zero but that is…
I would give them a zero but that is not an option. We did our research, my husband is thorough when it comes to that. We ordered Headlight replacements for my vehicle. We put in all the pertinent information in, got a "GREEN" check mark which meant it fit my vehicle, parts received, opened box and immediately noticed the size and said will not fit. Never took them out of the box, sent notice to Suncent and told them the parts would not fit vehicle. I got a response stating they will refund the money only after they receive them back. I have to pay for a product to be returned which clearly did not fit my vehicle even though I got a 'GREEN" check mark. However I did get an alternative solution, which was to keep the product, get a $20.00 refund and find someone who could use the product. Really? Totally unacceptable. Not a good business practice and would recommend customers do their business elsewhere.
Response from SuncentAutoNov 24, 2023
Dear Janet, We regret to hear that the product cannot meet your needs. We are sorry to say that for non-quality issues, customers will be responsible for shipping costs to send the items back, and you can refer to the return policy for details in our website. We will recommend customers to check the product description and use our Select Vehicle to fill in the vehicle info required so that they can get the correct car parts. Sincerely apologize for all the disappoinment that might cause you. Feel free to let us know if there is anything we can help you with. SuncentAuto Support Team
customer Eugene R.
Nov 21, 2023
Professional service right parts and…
Professional service right parts and fast delivery
Response from SuncentAutoNov 24, 2023
Dear customer, We are delighted to have you as our customer. Glad to hear that our products and service can meet your needs. It means a lot to us! Thank you for your support on SuncentAuto and we wish you a wonderful day! SuncentAuto Support Team

SuncentAutoReviews of suncentauto.com

About SuncentAuto

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SuncentAutoReviews of suncentauto.com

SuncentAuto reviews

Horrible company

Product is super bright and fits well

Company sold me the wrong part can I…

I ordered a driver side mirror and I…

The headlights are bright I can see to drive again at night

DO NOT DO BUSINESS WITH THEM, THEY ARE FRAUDS

I would give them a zero but that is…

Professional service right parts and…

About SuncentAuto

About these reviews

More in Auto Parts & Wheels, California

Best License Plate Frames

H3R Performance, Inc.

Slickrockgear

Araparts.com

SuncentAuto reviews

Horrible company

Product is super bright and fits well

Company sold me the wrong part can I…

I ordered a driver side mirror and I…

The headlights are bright I can see to drive again at night

DO NOT DO BUSINESS WITH THEM, THEY ARE FRAUDS

I would give them a zero but that is…

Professional service right parts and…