SuncentAutoReviews of suncentauto.com

2.7142 reviews
Auto Parts & Wheels
2000 W. Baseline Road, Rialto, California

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SuncentAuto

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About SuncentAuto

Shop high-quality and discount aftermarket auto parts and LED lighting upgrades at SuncentAuto. Find parts fast & enjoy Free Shipping!

SuncentAuto (suncentauto.com) has 142 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: suncentauto.com
Website: suncentauto.com
Category: Auto Parts & Wheels
Location: Rialto, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SuncentAuto reviews

142 approved reviews, newest moderated first

Robert S.
Feb 23, 2023
SUNCENTAUTO IS NOT TRUSTWORTHY
Ordered wheel spacers for 2021 Ford explorer, website stated that the ones I ordered would fit they did not,to return you need to take pictures of product that you received from them, Once bitten twice shy. This company is another scam.
Response from SuncentAutoSep 27, 2023
Dear Robert, We deeply regret the situation that occurred to you and sorry that our customer support did not help you with the return properly. Customers' satisfaction is our top priority. We have documented your voice for further improvement. Really appreciate your feedback. Feel free to let us know if you have other concerns and we will try our best to help you out. SuncentAuto Support Team
Matthew M.
Feb 17, 2023
Suncent auto claims to have parts at a…
Suncent auto claims to have parts at a reasonable price, with easy returns. It does not. After I purchased headlight bulbs from them, I found them at a better price elsewhere. The bulbs they sent did not fit, which started an arduous return process. I had to send them pictures of the product, along with answering a detailed questionnaire. I did all of that, sent back the bulbs, and was not credited for the return. Numerous phone calls to customer support went unanswered. Beware - this company is shady.
Response from SuncentAutoSep 27, 2023
Dear Matthew, We are sorry that our customer support did not help you with the return in a timely manner. Customers' satisfaction is our top priorities. We will document your voice for further improvement. If you did not get the refund, please contact us again via customer support email and we will get back to you within 24hours. SuncentAuto Support Team
Darren S.
Feb 15, 2023
I was ripped off!
I was ripped off!! I purchased replacement 6000k headlight bulbs for my BMW Z4 that their site said "This fits your 2003 BMW Z4" and it did not. I have only been able (after more than a dozen calls) talk to one person and I completed their return form with pics as they requested for return. It has been more than a month and a half of emails & calls and still no way of getting in touch with them for my money back. Rip off artists!!! Do not buy anything from them...pick a reputable company.No-one ever answers the phone and recording says they check their mailbox frequently that is a lie! I'd give a "0" if I could.
Response from SuncentAutoSep 27, 2023
Dear Darren, We regret to hear that the item cannot meet your needs. Kindly note that we have extended our customer service time and customers will get a response within 24 hours. If the issue with your order did not get solved, feel free to let us know and we will do our best to get this settled down. Again, sincerely apologize for all the disappointment. SuncentAuto Support Team
Orville Lewis I.
Feb 15, 2023
I believe I got scammed out of $82.00
I believe I got scammed out of $82.00. For a exhaust purchase. I used the site to save nearly $40. From buying the the item from eBay at $106.00 although it appears to be a false site. Called numerous times with no answer and items status is set at pending.wether I've been scammed or not I would not recommend purchasing from Suncent Auto.
Response from SuncentAutoSep 27, 2023
Dear Orville, We are so sorry for the inconvenience that caused. Kindly note that we have extended our customer service time and customers will get a response within 24 hours. Customers' voices are highly valued and we strive to make more improvements based on users' voice. If you did not get the package, please just contact us via customer support email and we will help to make this right. SuncentAuto Support Team
customer
Feb 9, 2023
If I could give 0 stars
If I could give 0 stars, I would
Response from SuncentAutoSep 27, 2023
Dear customer, So sorry for the bad shopping experience! We will document customers' voices to improve our products and customer support. Please contact us by reaching out to customer service support so that we can help you solve the issue. SuncentAuto Support Team
Chris N.
Feb 6, 2023
Easy returns my butt
They say easy returns my butt dont even respond other than to acknowledge order add accident with vehicle and couldn't use headlights when they came tried for 3wks maybe 4 no response as t all dozen emails 6 phone calls 3 messages had BBB get ahold of them and they sent return procedure and i sent all info via email twice and now by regular mail because you cant return without approval and the address they want it returned to my next step is a lawyer for false advertising and or small claims court this is bunch of crap
Response from SuncentAutoSep 27, 2023
Dear Chris Newlun, We sincerely apologize for all the inconvenience! We have extended our customer service time and customers will get a response within 24 hours now. After checking from our side, it seems like the issue with your order has been solved. If there is anything we can help you with, please just contact us again. Again, we regret for all the bother and wish you all the best! SuncentAuto Support Team

SuncentAutoReviews of suncentauto.com

About SuncentAuto

About these reviews

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SuncentAutoReviews of suncentauto.com

SuncentAuto reviews

SUNCENTAUTO IS NOT TRUSTWORTHY

Suncent auto claims to have parts at a…

I was ripped off!

I believe I got scammed out of $82.00

If I could give 0 stars

Easy returns my butt

About SuncentAuto

About these reviews

More in Auto Parts & Wheels, California

Best License Plate Frames

H3R Performance, Inc.

Slickrockgear

Araparts.com

SuncentAuto reviews

SUNCENTAUTO IS NOT TRUSTWORTHY

Suncent auto claims to have parts at a…

I was ripped off!

I believe I got scammed out of $82.00

If I could give 0 stars

Easy returns my butt