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SuncentAuto (suncentauto.com) has 142 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Auto Parts & Wheels · Concord, California
Excellent
Auto Parts & Wheels · Petaluma, California
Excellent
Auto Parts & Wheels · Redondo Beach, California
Excellent
Auto Parts & Wheels · ELK GROVE, California
Excellent
Showing 3 reviews with 4 stars · Clear filters
Clyde
The step clamps break easy. Fitment is mediocre.
Response from SuncentAutoApr 13, 2026
Hello, I’m sorry for the inconvenience caused. However, I recommend that you contact the customer service center. They will help you resolve the after-sales issue you’re experiencing. If you’re not sure about their contact information, you can reach them via the following email: [email protected]. I hope your issue gets resolved soon. Wishing you a pleasant day!
Brody
overall a good experience, I ordered a DPF delete pipe on a Sunday,shipped Tuesday, arrived Thursday. decent quality for the price and well packaged aswell, customer support replied somewhat promptly after a question, overall I would recommend. can't beat some of their prices.
Response from SuncentAutoMay 10, 2024
Hello, Thank you very much for your support. Perhaps we still need to optimize our delivery efficiency. Currently, our delivery process is a combination of manual and automated systems, and we are in the process of transitioning to a fully automated delivery system. This should lead to a significant improvement in delivery times. If you encounter any issues in the future, please don't hesitate to contact our customer service center. We are dedicated to resolving any problems you may have. Wishing you a pleasant day.
Richard T.
I received the wrong part, then could not sign in my suncent account. That's the reason for 4 stars. But, since those goof ups, Suncent has made an effort to correct the mistake. Still waiting for their 'How to fix this solution'. Suncent has a bureaucracy to work through, but they are trying.
Response from SuncentAutoNov 15, 2023
Dear Richard, Customers' voices are highly valued and we strive to make more improvements based on users' voice. We really appreciate your feedback. Hope our support team can help you solve the issue as soon as possible. Feel free to let us know if there is anything we can help you with. SuncentAuto Support Team