SuibstantialReviews of suibstantial.com

appalling site.PLEASE DONOT ORDER AT ALL.....ITS A SCAM SITE.RIPPED ME OFF £40 THEY REALLY ARE RUBBISH PRODUCTS,NOTHING LIKE THE PHOTOS,SO DONT BE FOOLED

what a rip off. actual product looks and feels nothing like the photo. took 3 weeks to get this crap. kept getting updates like "your package is now in Italy, then Spain". I regret not doing my research before purchasing. STAY AWAY!

Ordered a sweater that looked nice on the photo, a knitted retro style with leather effect on the elbows, but when it arrived it was just a print and on flimsy material. The company refused to refund and finally offered me 8 USD as compensation and said I could keep it. NO WAY, it's going into the charity shop!! Avoid this scam company at all costs.

I when to the suibstantial website and saw their clothing was @ produced in Montana. I saw a nice pull over and ordered thinking I was getting a domestically produced product. The tracking info shows it’s coming from a distribution center in Greece. I sent an email to customer service and got responses that appear to be from a source that wasn’t a person. The responses were canned and didn’t address my question. I was told that Greece is the closest distribution center to me…in Arizona! Huge mistake thinking I was dealing with American company.

I ordered a suede jacket for $94 ON September 15 and as of today I never received it.

I ordered off of a FB ad. Double check your account. The invoice they sent and the receipt from Paypal had an $8.19 discrepancy they called taxes. I reached out to them and they said there as a system error and refunded the $8.19. I haven’t received my shirt yet so I can’t say if the product is as shown. UPDATE: It’s 11/1 and I finally received my jersey. I am pleasantly surprised! The material is very soft and light weight which is perfect for Florida Fall and mild winters.

As with other reviews..stay away from this company. I ordered a sweater for my son's birthday, at $39.95. Took forever to get if and it was nothing like the picture. Cheap and poor quality. They tell you to contact their customer service department for returns but the e-mail address comes back as undeliverable.

They are calling themselves Eshoppe now .. they are amateur criminals and have been reported to all the relevant authorities in all countries. PS: The main platform for these criminals is FB/META.. avoid buying off this Trash site.