Rick J.
Quick accurate and fair
Quick accurate and fair

An online retailer for all things Suburban. We can help you locate and purchase any parts you may need for all things Suburban MFG including water heaters, furnaces, stoves, fire pits and all things associated.
SuburbanRVparts/FurrionRVparts (suburbanrvparts.com) has 779 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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779 approved reviews, newest moderated first
Rick J.
Quick accurate and fair
Robert B.
Sorry folks, but I cancelled an order on June 17, and I still (after 14 days) have not seen my refund. This is very unusual. UPDATE -- I am giving Suburban RV Parts the benefit of the doubt and encourage others to do so also. Thirty minutes after a conversation with my bank, the refund mysteriously appeared in my account. Thanks Suburban RV!
Response from SuburbanRVparts/FurrionRVpartsJul 1, 2020
Hi Robert, I am sorry to hear this but you were refunded and on our end it shows it went through on the 24th. Can you please double check this info?
Gloria H.
Took forever to get here and you sent the wrong part. Not what was ordered.
Response from SuburbanRVparts/FurrionRVpartsJun 29, 2020
Hi Gloria, I am sorry for the shipping delay as shipping providers have been running at lower capacity due to covid-19. Can you please let us know what you received? Our shipping information shows you were sent what you ordered. I apologize for the inconvenience.
John F.
Could have been a 5 Star but shipping was way slow part fit great works awesome thanks
Terry
Even though a mistake was made w/ order it was corrected immediately.
Cathy K.
my mistake! water heater- TERRIBLE customer service!!! Still trying to return a water heater, no answer or return call, no answer on website, now have a 10 gal Suburban water heater brand new, can't use sitting in our garage- This was RV PARTS COUNTRY- The Suburban rv parts order was received quickly, change star to 4, the packaging could have been better, the part is not damaged but sure could have been
Response from SuburbanRVparts/FurrionRVpartsJun 19, 2020
Hi Cathy, I am sorry this has happened to you but the only product you have ordered from us is an access door. You never ordered a whole unit from our website nor have we heard anything regarding this from you
Charles C.
great service
Tammy J.
Easy and quick