Suburban PropaneReviews of suburbanpropane.com

Aside from the fact that they came twice in a week and charged me $300 each time and I’m still trying to figure that out. But then again someone just came out this week when temps are clearly going up and filled my tank without so much a call to ask if I needed or wanted it; no big deal till I looked out the window to see what he was doing as he was relieving himself on my tank! seriously! Nasty then I hear they tried to lock my neighbors tank off in the middle of this pandemic knowing that’s illegal!

I give 2 stars not for their service. I am on an auto fill program, never had any issues with that portion of the service. Yesterday they delivered propane at a whopping $5.97 a gallon so 100 gallons with taxes was nearly $700.00. I believe they just lost me as a loyal customer in the future.

This company totally takes advantage of customers who have leased their equipment. They totally charge way more than anyone else in the area. Please please please call around before you get sucked into their system. Horrible horrible business model which screws people over. We plan to get all of our neighbors to switch to someone else.

Someone should be investigated this business and their deceitful business practices! They are Bandits! Stay far away! Never again! Screw Suburban Propane!!

We trusted this company for a yaer and half. Then i checked and found they had snuck prices up and were charging me almost 50% more than every other company in Portland Oregon where we Nothing criminal about charging insanely high prices...its their right. On the other hand, the pretense that they are good people to deal with is a lie. They cuaught me for sure. Im naive that way. I really want to follow their trucks around and put flyers in peoples mailboxes telling them to call around and check pricing of other companies.

Horrible company to deal with. They price gouge. Never use this company. They charge $5 a gallon and they know they have you once you sign a contract. DO NOT USE THIS COMPANY!

The company was already here when we purchased the house, so we went ahead and continued to use them and fulfilled our contract for the year. 2.19 a gallon is highway robbery around here when everyone else is 1.30-1.75 per gallon. They filled my tank without me calling in and I found the bill in our bushes already a month late. I paid that off and didn't request anymore. I ran the tank down and switched over to our new company and called them to pick their tank up on my to get a 153.00 bill in the mail with no explanation of the bill or anything. When I called in to ask I was told by the company here that the bill was paid in full and they had no idea why I received one. I called the main collections dept. And they informed me the bill was the rental and the pickup fee. I informed them I was never told about a pickup fee for an empty tank and I advised them to bring it back then. They said they would check into what was going on, i in turn informed them if they continued to bill me to get their stuff then i would be sending over an invoice of my own for the amount of time their tank used up space on my property. If you truly dont want your tank then I would gladly keep it myself and save us all of this headache. Money hungry is all they seem to be.

OMG! They have been my propane service for 10 years and they let me run out again! It has happened so many times I can't believe it! It's their job! You'd think they'd want to stop by and check so they can sell me more propane. I thought we finally got straightened out. They had me on a schedule to fill it up every 2 months. You'd think with their history of letting us run out that they would be careful and make sure....NOPE! Guess what happened after 2 and a half months?....WE RAN OUT OF PROPANE! They let it go to long, AGAIN! They didn't bother to stick to the schedule that we needed and we ran out again! UNBELIEVABLE!