SubstackReviews of substack.com

Like most of the reviews, you can only chat with a Bot. I paid my subscription but keep getting asked to upgrade and pay again. I emailed my specific subscription, Cricket Et Al and simply don't get a response. It's disgraceful to take your money and not provide access or support.

Substack has an identity crisis. It started as a newsletter tool, then evolved into a blog platform, and now wants to be a social media site — and in trying to be all three, it does none of them decent, well would be 'wishful thinking'.. As a newsletter platform specifically, it falls short on the fundamentals: segmentation is basic, automation is almost non-existent, analytics are surface-level, and monetisation options are limited. For anything beyond a simple paid/free split, you'll quickly hit a wall. The overall experience feels confused and the UX/UI is simply terrible! For anyone with serious content or business goals, look elsewhere.

I published on Substack for almost a year. Original content about consciousness and awakening. No hate, no violence, no spam—just truth. Then one day, my account was suspended. No warning. No specific reason given. I appealed. They rejected it with a generic message. I asked for one simple thing: which post violated which rule? They refused. Their "policy" is to never tell you. You just lose your work and your voice. Their support is not human—just bots that send you in circles. There is no accountability, no transparency, no way to defend yourself. If you value your work, do not trust this platform. They will delete you without explanation, and you will never get a real answer.

slechte klantenservice, zijn zeer moeilijk te bereiken als je als lezer problemen hebt met abonnementen afsluiten. Weinig betaalmogelijkheden

Good luck trying to unsubscribe if you give them any payment info. You'll be charged "by mistake" repeatedly. It's a scammy company.

I was charged 2 times, but they don't see the payments and the author I wanted to subscribe to, doesn't see my subscription. I'm only chatting with a bot, that isn't helpful at all. So I lost 2 times 70 euros but I have no subscription and a whole lot more frustrations.

Do not waste your time on this site. The authors and followers are abusive. Be ready to be be attacked for expressing your opinions if they are not in line with others.

i have had hell trying to cancel a subscription as i can't get a HUMAN only an AI that keeps saying they cant find the subscription that keeps double charging me every month. I finally had to get in touch with the credit card company for FIVE refunds. YET they still keep charging!!!! it is infuriating. NEVER subscribe to a substack! unless free!!!