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Substack Reviews | Read Customer Reviews of substack.com

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Internet & Software
Substack

SU

SubstackReviews of substack.com

1.3175 reviews
Internet & Software
PO Box 720263, San Francisco, California

Directions Website

SUSubstack1.3

Reviews175 About Contact

Overall score

1.3 out of 5

Bad

Average of 175 reviews

Distribution

5★4%
4★2%
3★1%
2★3%
1★90%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

substack.com
PO Box 720263San Francisco, CA 94172

About Substack

Substack makes it simple for a writer to start an email newsletter that makes money from subscriptions.

Substack (substack.com) has 175 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.

Also known as: substack.com
Website: substack.com
Category: Internet & Software
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Substack reviews

Showing 2 reviews with 3 stars · Clear filters

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Scott
Mar 24, 2025
Good Idea Gone Wrong
Three stars for pioneering a site where dissident writers find voice. Zero customer support. I allowed my subscriptions to lapse and removed my credit card. Find other ways to support writers you follow.
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DT
Nov 24, 2024
No way to claim your free article.
Reasonably easy to use and mostly does the job. However, inconsistent notifications, no customer support, and constant offers of ' claim your free article' but no way of redeeming that.
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