StyleSeat is a beauty and grooming marketplace that helps millions of new clients search, discover, and book beauty and barber professionals. For stylists and beauty professionals, it’s the only booking platform that grows your revenue for you by helping you get exposure to new clients and earn more for appointments.For Clients, StyleSeat offers thousands of top professionals to choose from for a variety of popular beauty services. Each professional has a list of services with pricing, photos and client reviews so finding the right pro for you is easy. Book an appointment right in the app or website, we'll send you confirmation and reminders and you can even pay through the app too!For Professionals, StyleSeat isn't just a booking app. We’re an all-in-one solution that helps salons, stylists, barbers, nail techs & more manage and build clientele. Our Pros earn more money, get exposure to millions of clients and keep their regulars coming back.
StyleSeat (styleseat.com) has 424 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
styleseat.com
Website
styleseat.com
Category
Internet & Software
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 41% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
My payout is being withheld and I am not able to reach a REAL person I haven’t been able to even finish a simple conversation in a timely manner and it has been about a week! TERRIBLE
Response from StyleSeatJun 12, 2026
Thank you for sharing your feedback. We completely understand how concerning it can be when a payout is placed on hold, and we want to assure you that resolving this matter as efficiently and smoothly as possible is our top priority. Our Compliance Team is already actively working on your ticket.
It appears that multiple follow-up tickets were created, which may have triggered repeated automated messages and given the impression that no progress was being made. Please rest assured that our team is addressing your concern. For the quickest updates, we recommend replying directly to the ticket currently being handled by our Compliance Team.
We truly appreciate your patience and understanding as we work toward a resolution, and we are committed to improving communication so you can stay informed every step of the way.
BB
Bosskitty B.
STYLESEAT
I've used styleseat for about 7 plus years I remember when there was a zero membership and one you could choose to pay now it's $35 to $45 a month . I recently moved to another state and I have had so many mind blowing issues with styleseat.This platform says they will bring you new clients and market you .. they don't I've went months paying for a subscription with no clients from styleseat.the new client fee $50 "IF" they bring you a new client.ive had issues were people click my link from social media and styleseat sends a notification as if they bought me a new client.This is extra frustrating ,you have to prove you know the person via email/tickets I feel like dealing with people's money there should be a 1800 number to call and speak to someone.I have also experienced withholdings from my earnings stating they can't transfer monies because of my bank account when I've never changed it .My instant payout never works I've even had to wait for 2 1/2 weeks because they kept saying my transactions didn't go through which once again I've always had the same bank ... Styleseat use to be an ok platform but now I've absolutely feel like I've wasted money and time paying on a subscription that doesn't uphold what they state in there policy.its SOOOO much more...i can count on one hand how many clients styleseat has sent me.the system glitches to were me as a stylist can't give my clients other options to pay ... Some clients use cards that don't work .. some prefer to pay cash ...$420 every year $35 a month that's just the subscription it's just not worth it anymore..
Response from StyleSeatJun 10, 2026
We understand how important it is to be able to run your business smoothly, and we’re so sorry for your experience.
StyleSeat charges fees in addition to the standard subscription, which support ongoing investments in features and tools designed to help Pros run and grow their businesses. Recent enhancements include Deposits, Custom Websites, and other resources aimed at improving visibility, streamlining operations, and attracting new clients.
If clients don’t use your booking link to complete their appointment, they can be incorrectly marked as new. To correct this, you can decline the new client pop-up, verify the client’s phone number, or request a correction through appointment details. We can also make adjustments on our end to help prevent future misidentifications.
All appointments booked through New Client Connection or Smart Pricing require automatic checkout; however, these features can be adjusted in account settings, and Smart Pricing can also be removed at the appointment level. If you prefer to process payments manually, updating the payment method within one hour after the appointment’s scheduled end time will prevent the system from automatically charging the card on file. We’re happy to provide guidance on these settings to ensure you have the flexibility you need.
For payout and Instant Payout concerns, there are several possible causes, including account reviews, payout failures, banking changes, or eligibility differences. Because these are account-specific, we encourage you to contact us directly so we can investigate and resolve the issue.
Regarding phone support, we’re currently exploring expanded support channel offerings, including phone support, and will share updates as they become available. We appreciate your feedback and encourage you to reach out to us at [email protected] with “App Review” in the subject line so we can review your account and address your concerns.
EB
Ebony
Barely brings me clients
Barely brings me clientd
Response from StyleSeatJun 4, 2026
Thank you for sharing your experience with us. We understand how important it is for beauty and wellness professionals to attract new clients, make the most of their time, and grow their business. StyleSeat is designed to help with that by increasing your visibility, simplifying the booking process, and helping you build strong relationships with your clients.
Our New Client Connection feature is intended to connect professionals with potential clients through increased exposure and convenient booking opportunities, giving you more chances to fill your schedule and reach new customers. You can review your NCC settings in the app to see more information about your activity and available opportunities.
We’d appreciate the opportunity to learn more about your experience so that we can assist further. If you’re open to it, please reach out to us at [email protected] with “App Review” in the subject line so we can connect and assist you further.
CI
Cierra
Excellent experience!!!
Excellent experience!!!
Response from StyleSeatMay 28, 2026
Thank you for sharing your positive experience! We’re thrilled to hear you’re enjoying the app and that it’s working well for you. Your feedback means a lot to us, as it helps us continue improving and delivering the best possible service for our users. We’re always here to support you and make sure your experience remains smooth and enjoyable. If you experience any issues or need assistance in the future, please contact us at [email protected] so we can learn more and provide the help you need to keep things running perfectly.
CV
Chloe V.
Saved my bridal season from messy DMs
Honestly, switching to StyleSeat for my bookings completely saved my bridal season by stopping the messy back-and-forth DMs so I can actually focus on my living portfolio!
Response from StyleSeatMay 12, 2026
Thank you for sharing your experience! We’re so glad you made the switch to StyleSeat and that it helped your bridal season by eliminating the back-and-forth and keeping your bookings organized. Our goal is to give beauty and wellness professionals more time to focus on their craft, grow their business, and create meaningful experiences for their clients while feeling supported behind the scenes.
We’re happy to hear the platform has helped support your work and showcase your portfolio, and we’re excited to continue building tools that help Pros manage their business, connect with clients, and grow with confidence. Thank you again for being part of the StyleSeat community. We’re excited to continue supporting your journey and future success.
AW
Alluring Warmth Care C.
🚩 AVOID
🚩 AVOID: Worst Business Choice
Ever 🚩
The Money Breakdown:
• Massive Cuts: They take nearly 50%.
(Example: You earn $188, you only keep $96).
• Hidden Client Fees: They charge your clients random fees without telling you.
• Unfair Charges: They charge you "new client fees" even for your own loyal clients.
• Double-Dipping: You pay transaction fees
PLUS an extra fee for same-day cash out.
The Client & Service Nightmares:
• Useless Support: Customer service is just outdated Al, you will never get a human. They claim to help within 24 hours, but they never actually respond or get back to you. Just send you screenshots of old pictures, that may or may not look like your screen.
• Booking Barriers: The system forces every client to create a full profile just to book an appointment.
• Payment Traps: Even if you manually add a client yourself, the system still forces them to make a profile just to pay their bill.
The Reality Check:
• Fake "Instant" Pay: Even after paying for same-day cash out, you still have to wait 4 hours for your money.
• Zero Support: You still do 100% of the marketing and "footwork" yourself.
• Low Lead Value: If they actually send you a client, you walk away with even less than $96.
Bottom Line: It feels like you are working for them, not yourself. Do your research and keep running!
Response from StyleSeatMay 8, 2026
We appreciate you sharing your experience and understand how frustrating it can feel when fees, payouts, or support interactions don’t meet expectations. Transparency is important to us, and we’d like to clarify a few points raised in your review.
StyleSeat charges standard payment processing fees, and for clients acquired through New Client Connection, a one-time 30% fee applies only to the first appointment. Future appointments with that client are not subject to the fee. We understand that when multiple fees apply at once, the overall cost can feel significant, which is why we aim to clearly display fees both before checkout and within revenue reporting.
We also invest heavily in marketing and growth initiatives to help connect Pros with new clients, and tools within our Marketing Suite provide visibility into new client acquisition and related revenue. If a client is ever incorrectly marked as new, we’re happy to review and correct it.
Regarding same-day payouts, transfers are typically completed within minutes after initiation, though timing can occasionally vary depending on banking and processing timelines.
We also understand your concerns around support responsiveness and the booking experience. While we continue improving both our support options and platform experience, we recognize there are times where we can do better.
We encourage you to reach out to [email protected] with “App Review” in the subject line so we can take a closer look at your specific account concerns, including fees, attribution, or payouts.
We appreciate the opportunity to address your feedback and better understand your experience.
MD
msnaytx D.
If I could I would give a 0
If I could I would give a 0. I find a stylist and made my appointment paid my $40 deposit. A few hours later the stylist text me telling me that she is out of town and will be just getting back in town that day. Stylist state that she don't understand why that day was open. I don't know if it is the stylist or style seat problem. This but me in a bad spot no deposit and no one to do my hair. Will I am going out of town myself and trying to get my hair done before I go. So, the date I chose is the date I have available to get my hair done. The date that was suggested for me to reschedule to is the day I will be out of town. Now I am stuck with no appointment and out of $40. The stylist said she will refund me but that will take 5 to 10 days. To schedule another appointment I need my deposit. This is not the first time I have had a problem with style seat.
About 3 mounts ago I schedule appointment. The stylist was 20 minutes late. I am call and text her asking where she at. After about 3 calls and texts later. She answer saying she is on her way and that she was not aware of my appointment. WOW
With that being said. I will not be scheduling or choosing any more appointments or stylist on Style seat.
Response from StyleSeatMay 6, 2026
Thank you for sharing your experience. We understand how important it is to have a reliable and well-timed appointment, especially when you’re preparing for travel. While the situation you described appears to involve an individual professional’s availability, we’d like the opportunity to review your booking and cancellation details to better understand what happened.
Please reach out to our Support team at [email protected] with your booking information and any related receipts or screenshots, and include “App Review” in the subject line. This will help us locate your account quickly, confirm the status of your deposit refund, and work toward finding a resolution.
Your feedback is valuable in helping us improve our client experience, and we appreciate you bringing this to our attention.
SH
Sheena
Wonderful experience
Wonderful experience
Response from StyleSeatMay 5, 2026
We truly appreciate you taking the time to share such positive feedback! It’s wonderful to hear that you had an enjoyable experience, and it means a great deal to our team. At StyleSeat, we’re committed to providing a smooth, intuitive, and reliable platform that helps Pros grow their business while making it easy for clients to discover and book their services. Knowing that our efforts are making a difference is incredibly rewarding. Your support motivates us to keep improving and delivering the best possible experience for both Pros and clients. Thank you for being part of the StyleSeat community!
