StyleSeatReviews of styleseat.com

When there is an issue, there is no way to get in contact with an actual human. When you try to reschedule, it just takes you to the Home Screen 😒

I am a new to the works of alopecia! As disheartening as it is the realization is in order to feel confident again ai needed someone who understood and didn't "candy- coat" the condition instead provided a plan to keep my existing hair healthy and what I could do to enjoy my "hair" again! Kendrick did just that! Not only is he honest but he provides a plan or plans and allowed me to choose. It's not about him as a stylist but about the customer. I plan to be his customer for as long as he is still blessing! Period.

Britt is absolutely the best in AZ! She was recommended by a friend and incidentally voted #1 in az in 2025. I’m here to tell you it’s true! She is also the kindest person and I enjoyed chatting with her while she performed her magic. The shop is nice and personal, a very zen atmosphere! Go to her, you won’t regret it!

Amanda makes you feel comfortable as soon as you get in her chair. She is pleasant and makes sure that you are feeling good as well. She listens to your need and works on making you and your hair look greater out. Her booking process allows me to choose many available time slots when needed. U will love her.

Kea was amazing! My daughter was wanting a specific cut, & we could not find anyone close to home to do it. So my daughter's auntie told me about StyleSeat & we found Kea while we were on vacation. She got us right in & did so great with my daughter. She loved her hair, & so has everyone else that has seen it! We had a wonderful relaxing time in her shop! Thank you so much! Totally recommend her for anything!

Booking Process and Professionalism.

Chrissy has kept my hair healthy and beautiful for over 15 years. Is always professional and accommodating.

New Update – Still 1 Star, if I could give zero stars, I would. This is now the fifth response I have received from StyleSeat. I have already explained the pricing issue in detail, and I will not repeat everything again. StyleSeat is once again asking me to check my confirmation email. I already did. I received only one confirmation email and it shows the price of 72. Despite my repeated explanations, StyleSeat continues to respond with general information about Smart Pricing rather than addressing the specific issue in my case. Your own response says the confirmation email is "the clearest record" and my confirmation shows $72. I have the right to share my honest experience and leave my review. You do not have to agree with it, but you must stop contacting me. I have already asked you nicely, yet the emails and responses continue. At this point, I consider the repeated unwanted contact harassment. My concern is that my confirmed appointment price changed after booking, without notice and without my consent. When I booked a hair takedown service, the price shown and confirmed was $72. That is the price in my confirmation email and the amount I relied on when scheduling the appointment. Less than 24 hours before the appointment, I checked the app and saw the total had increased to $109, with no email, text, or notification explaining or requesting approval for the change. At no point did I agree to a higher price. If I had not checked the app, I would have arrived expecting to pay $72 and been charged significantly more. Customers should not have to repeatedly monitor a confirmed booking to ensure the price has not changed. When I contacted StyleSeat, I was told the increase was due to Smart Pricing and high demand. That explanation does not address the issue: the appointment had already been confirmed at $72. StyleSeat later directed me to my confirmation email as the “true” record of the booking price, which I checked—it clearly shows $72, not $90 as they later claimed. StyleSeat also states that Smart Pricing is shown before booking and accepted at checkout. That did not happen in my case. If I had agreed to a $90 price, my confirmation would reflect that. This is the core issue StyleSeat has not resolved: a confirmed booking price was changed afterward without my approval. A confirmation should mean the price is locked unless the customer is clearly notified and agrees to any change. Silence should not be treated as consent. There is a clear difference between showing a price before booking and changing it after confirmation. Customers can make informed decisions only if pricing is transparent and final at the time of booking. StyleSeat has continued to repeat its Smart Pricing policy, but none of its responses explain why my confirmed $72 appointment was later shown as $109 without notice or consent. I have now received four emails on this issue, none of which resolve the contradiction between the confirmation and the later charge. To be fair, the stylist, Rashy Hair in East Windsor, NJ, promptly refunded my deposit after I canceled, which I received on July 29, 2026. I appreciate her professionalism. My complaint is solely about StyleSeat’s pricing system and lack of transparency. After this experience, I booked my service through Booksy. The price was clearly confirmed upfront, did not change, and matched exactly what I was told. The process was transparent and straightforward, and I was very satisfied with the service. That experience reflects how booking platforms should operate: the price shown at booking should be the price honored unless the customer explicitly agrees to a change. I will not use StyleSeat again. I do not want promotional offers or further explanations. My financial issue is resolved, but my review remains because other customers should be aware that my confirmed price changed without notice or consent. Until StyleSeat ensures that confirmed appointment prices cannot be increased without explicit customer approval, I cannot recommend the platform. Customers should always receive clear notice and the ability to accept or decline any price change before their appointment. I encourage others to save screenshots, review confirmation emails carefully, and monitor appointments for changes. If paying by card, keep documentation in case of disputes. I am currently recovering from foot surgery and do not wish to continue this back-and-forth. I have asked StyleSeat to stop contacting me, but the emails continue. Customers should be able to trust the price they book. That trust was not honored in my case. If you continue to conact me after this final request, I will file a formal complaint with the BBB. My email shows $72. LEAVE ME ALONE! Please stop contacting me. This matter is closed.