janet B.
I ordered some items from stuff4crafts…
I ordered some items from stuff4crafts way back in May of this year. I noticed a small error with the delivery address I contacted the company who said they couldn't changed the address as the items had already been sent out for shipping. It was a small error in the number of my house addreas I live at number 6 and my neighbour lives at number 7 everything else including postcode/zipcode was correct. I spoke to my neightbour to let them know of the issue. I contacted the company again they stated that if the items are not delivered then they would be returned to the company and I would be refunded. So several months on and the items were not delivered and I have never had a refund.
Response from Stuff4CraftsOct 21, 2019
Buyers are responsible for providing accurate and deliverable addresses for all orders. If a shipment is deemed undeliverable by the carrier and is returned to us, it will be refunded as per our return policy. With that said, I have looked into your order and it has been refunded to your original form of payment.




