StrydReviews of stryd.com

I'm a content creator that was doing some content with Stryd, working directly with a guy called Angus Nelson. He was nice to begin with, but absolutely randomly out of the blue requested to cut all ties with our small company for absolutely no reason and even suggested that he should be owed some money. He made absolutely no reasoning for this, he seems like he might have some issues going on, but at the minimum I feel like we probably should've had some sort of reasoning as to this random outburst. Even worse- he began telling athletes (clients of ours) not to work with us- I believe this is illegal/Slander at a minimum. Again - this was without any reason whatsoever. If there was a reason we are dumbfounded as to why it wouldn't be brought to our attention and discussed like any reasonable human being would behave like. The product was OK, it did cause my Garmin watch to have a few issues now I can't seem to solve.

Just awful customer service. Zero engagement from their support team.

my first one bricked itself just out of warranty and was informed that by Angus that it could not be fixed or repaired, only replaced. offered small discount on new version in snarkily worded emails.

Stryd is very inaccurate when it comes to measuring of the distance. So in that regard it is total useless. When contacting their customer support there’s no help or understanding at all. I have measured the distance on track, at races and in training. The accuracy is just very bad compared to Garmin and COROS.

My Stryd pod never seemed quite right to me. Distance always seemed to be a little off. Then when racing it is way off when using adios pro 3s. 10k races would routinely come up as 8.7km or similar and experienced the same over other distances. Contacted customer support who were initially very interested in trying to troubleshoot with multiple software updates that made it infinitely worse. Initially Stryd promised me a replacement pod and since told me that a replacement pod won't fix the issue. Well if a replacement won't fix it then the product and software is deeply flawed. They won't tell me what the issue is and now they just ignore my request for help to resolve. Do yourself a favour and keep your money. Bitterly disappointed with my experience using stryd but more so with the way in which the customer service operates. Complete lack of respect for the customer

The product is essentially not good at all. It doesn’t provide accurate data, doesn’t connect very well and requires manual syncing after workouts etc. The 30 day return policy is a bit of wordplay. If you buy from Europe, you will have to return it to an address in Colorado and you will have to cover shipping costs and import charges/taxes - which is widely unreasonable. Also, the customer support is awful. I dealt with a chap called Angus who was beyond useless. He would provide generic one sentence responses to every email and would avoid answering the questions or addressing anything I was saying. Opting to just copy and paste the same responses repeatedly. As a runner, avoid this product - it’s about as useful as strapping a potato to your shoe. As a customer, avoid this company; they’re a mess.

Il sensore di potenza Stryd è una garanzia. L'assistenza in caso di problemi è molto rapida e competente.

We ordered the Stryd via the website and, so far, both the product and the service are excellent. The Stryd is the only gadget that gives you accurate information about running distance (more accurate than any GPS device).