Huion Official StoreShenzhen Huion Trend Technology Co., Ltd. was established in 2011. As a national high-tech enterprise with numerous patents and independent R&D capabilities, Huion designs, manufactures, and markets pen tablets, pen displays, LED light pads, and many other interactive handwriting input devices of the Kamvas and Inspiroy series.
Huion Official Store (store.huion.com) has 732 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Grønlund.
I had some issues with the extra fees and I gotta say the customer service, although it took a few minutes to answer, was completely sublime, it helped me with what I needed, even offering alternative solutions. Very happy. So shout-out to Derek for the great customer service!
Sheldon j Smith O.
Their online customer service is great. Anytime I have a concern or questions they answer it with the best of their ability. So far I have been very pleased with each reply.
Ana de M.
My brand new kamvas came in broken, so I called customer services, and he was so helpful. Gave me a replacement in 10 minutes.
Lina
The website is a bit tricky, but the support team is the best! Can’t wait for my new tablet!
Malakai
I spoke with Customer Service representative Derek and he was a great help. Pointed me in the direction of the student discount program and helped answer my questions about payment plans. Very friendly and very prompt with his responses!
Tony
Tablet had an issue following Windows Update and the support by Jane from the Huion customer service was great.
Sloan P.
Had a problem with my order and received a door mirror from a pickup truck instead of my tablet. Derek was the agent that handled my call and was courteous, quick to respond, and resolved the issue with minimal trouble on my end. He was nothing short of the best support agent I’ve ever encountered. 10/10 would receive a door mirror again
daniel S.
Derek is helping me a lot to make the dream of having this tablet come true.
