Stop-Over StoreReviews of stopoverstore.com

Ordered 2 of the FlightPro Travel Crew4 22" bags for use as passenger carry-ons. The Stop-Over Store accidentally sent the Expandable instead of the regular model of Rollaboard. Then I discovered that the 22" is too tall for the American and Alaskan airlines restrictions. I called, and they immediately apologized and offered to send the non-expandable. When I explained my need for the 20" instead of 22", they said no problem. Within about 5 days I received the desired 20" bags, and a free return shipping label for the first 2 bags. They also credited back to my card the difference in price. Anyone can make a mistake occasionally. What matters then is how well they correct it. This store was exceptionally nice and fast in setting things right!!! I'd definitely do business with them again.

My purchase was delivered on time, but the best thing is the service. They originally charged me for FedEx delivery, but they realized the item could be sent through regular mail. They sent it First Class and adjusted me bill with the reduced shipping cost. Great Great customer service.

I looked on your site for replacement wheels for my old travelpro 22 your website stated the new skate wheels size 68mm would replace the 2 1/2 in originals there was not enough clearance I have to send them back and get the original wheels I was looking for something better thanks, John

A simple order for a new handle 'wrap'. A simple order dealt with quickly and easily. Product arrived ahead of schedule. Couldn't have been much easier.

It was so nice that a human being answered the phone and not a computer. Also it was a person who knew what he was talking about and could relate directly to my questions and needs because he had been there and done that. What a refreshing experience in this day of automation. Jeff made my day!

GREAT PRODUCTS, GREAT PRICES, FAST SHIPPING! EVERYTHING FIT... THEY GET IT! DON'T WASTE YOUR TIME ELSEWHERE! I DID & CAME BACK HERE...

Friendly, helpful and easy to get my order accurately filled.

Great company and great product. The customer service person I worked with, Greg, was beyond despite my difficult questions and concerns. I would highly recommend doing business with this company.