Kristine H.
The refills were received promptly other issues not addressed
The refills were received promptly. They are good quality as is the cover. I have sent multiple inquiries regarding instruction of the attachment of multiple refills to the elastic bands and acquiring additional bands which to-date have not been answered. This is extremely disappointing.
Response from Still ArchiveOct 25, 2026
Kristine, I'm glad your refills arrived quickly and that you like the quality, and I'm really sorry your questions went unanswered. That shouldn't have happened. Each insert sits under its own strand of elastic in its center fold, and the loose elastic that comes in the box holds extra inserts, so the cover fits five to six. We don't sell extra elastics right now, but pre-looped traveler's notebook elastics fit if you'd like more. Our how-to guide at stillarchive.com/pages/how-to shows every step, and if you still have questions, email [email protected] and we'll answer them properly this time. The Still Archive Team




