Paula A.
I like the product that I finally…
I like the product that I finally received, but it took almost a month to get here and it was almost too late for the occasion I bought it for. If I had known it was coming from China, I wouldn't have ordered it. I won’t order refills from them for the same reason. It’s a shame, because I appreciate the customer service. Every time I emailed about it, they answered promptly, thoroughly, and courteously. I wish them success and a way to ship to customers from the US. That would be a game changer.
Response from Still ArchiveOct 25, 2026
Paula, thank you so much for this thoughtful review, and I'm sorry your journal took almost a month and nearly missed the occasion you bought it for. That's stressful, and it's not the experience we want for a gift. We're really glad our team took good care of you each time you wrote, and that you like the journal. Thank you for wishing us well, and we hope to earn another order someday. The Still Archive Team




