Sterling, A First Advantage CompanyReviews of sterlingcheck.com

DO NOT USE THIS COMPANY!! I wish I could give them a negative rating!! I have been waiting almost 4 weeks for my background check that is squeaky clean! They keep lying to me, telling me a different date and blaming my County Courthouse for the delay. I called the Courthouse and they said they've had it done for quite some time, but they won't release the background check without payment and Sterling hasn't paid them yet. TWELVE phone calls later, they lie to me again and tell me they're waiting on Courthouse and when I call them out on it, Sterling says they know nothing about it and gives me another date she says the Courthouse has given them it'll be done. So, I call the Courthouse again and they said they NEVER give dates out like that. This company is a disgrace and I'm so upset that when I started calling her out on the lies today, she started speaking in her native language or very fast English that I couldn't understand, it was very odd. Then at the end of the conversation she says they'll expedite it and hangs up. WTH???

Continue to place me on hold, not returning calls, ask the same questions over and over, etc....Wow!!!

MY BC file was opened on 11/12/19 and 5 days later they ask me to give them documents to prove my employement with a company that closed down 5 years back (eventhough I gave them all the info I could while filing my first form). I receive the same email I received on 16/12/19 on 30/1/20, after 45 days. I called them up and asked them if they went through my email response from 16/12/19 (I replied to their query on 16/12 within 1 hour). After a 8 hour search, finally they found my response email. AFTER 45 DAYS OF DOING NOTHING AT ALL. It is alarming that they can be so relaxed about people and their future.

I hope I could provide infinite negative stars to this scam. I've done a lot of background checks before, none of them were like this joke. They ask me to provide everything and they not just never respond on time but also changed their requests/answers to the same question every time I talk with them. Why on earth we have this kind of company existed?! I cannot believe they will keep anyone's information confidential.

After reading all of these reviews, I was so nervous because I was offered a dream job. Only issues i had was I did get a call about 3 days after I entered all of my info to clarify an address, because the info was about to be submitted. I was thinking so what was being done those 3 days? 2nd issue was a problem with my drug test. I called 2 weeks later and was told i had to do it again. So if i didn't call, when would i have known? Lucky i had a month b4 the job started. Other than that it was smooth sailing.

Very Bad Experience!

they hire women dalit.....all you need to know.

Ive been waiting over 10 days for sterling to complete my checks. I thought I'd give em a ring and they turned around and said the form was incorrectly filled in and we contacted you. Its the job of uber green light hub to check my documents before I submit them to sterling, but they incorectly checked the my forms. Sterling lied about sending me an email as I checked my inbox and spam folder. Now I have to wait another 12 working days and food delivery insurance purchased without using it, this is so frustrating.