Sterling, A First Advantage CompanyReviews of sterlingcheck.com

Great customer service!

Wonderful Experience with Sterling.. Thank You For Everything Stay Blessed

Great response time and message delivered is easy to understand, and straight to the point!

They've delayed me on my start date for work and now might delay me again for starting my job. It says "background completed", but according to company I'll be working for it hasn't cleared yet. I need to start work, asap. They've delayed me more than once now and I'm losing time and money over them. Looks like I'm have to apply for another job that doesn't use this company before I go in the hole over money. I turned down 👇 many jobs over this when I could have started by now. Do not use them at all cost, unless you have too.

Very bad experience with this company. I explained I had been the victim of identity fraud. I joined the class action suit against them. I was refunded my money and got a couple of hundred dollars back in the settlement

Continuously reporting false information and preventing me from obtaining a job. I have contacted them several times about several different jobs to get this fixed as they are reporting on a Felony that no longer exists a change that’s been lowered/amended/change and effective since 2018. Good thing I keep all my paperwork!

If I can give this company no stars, I would. I have been waiting for a simple background check for a month. My background check does not require fingerprints or a drug test. Sterling received my education and employment information days after I submitted my background application. I started checking the status of my background check about 2 weeks before it was supposed to be completed. Sterling reps confirmed each time I called that it would be completed on 8/19. My report was pending search results from FDLE. Today (8/19) I called and was informed that the FDLE info still hadn’t been received. I called FDLE multiple times as well, and was told that Sterling is running an “instant search” for my info and that information from FDLE about me has already been sent to Sterling twice. Each time I contact Sterling they seem to have no clue what is going on. Every rep at Sterling blames the “internal team” as the group who actually compiled the background report. This “internal team” seems to have not touched my file until today (the day it is set to be completed). Now Sterling is blaming FDLE stating that FDLE needs until 9/16 to provide them with criminal info on me. I informed Sterling that this new date is unacceptable and it will negatively affect the start date of my new job. Of course they don’t care about me starting a new position. The company that I accepted a position with is not requiring fingerprints or a drug test. This is otherwise known as a Level 1 background check in FL. This is a simple search and results are quick. This has been an extremely horrible experience with Sterling and FDLE. I am eager to start my new job and both Sterling and FDLE are impacting my start date.

Kevin Calmiano was very helpful in resolving my issue in editing a drug test that a potential new hire had to reschedule. Everything was taken care of on that 1 phone call. Thank You, Teena Jakova