Johan D.
Great help and a reasonably timed response…
Great help and a reasonably timed responses.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Johan D.
Great help and a reasonably timed responses.
Theodore C.
Sterling did a fantastic job with everything and helping me with a great opportunity.
Sarah L.
Horrible horrible horrible company I have provided my highschool diploma and they still aren't processesing the task Even the employer that had them do the check asked them to finalize it and they are still giving a hard time Schools are closed in canda and this had been going on over 3 weeks now This is delaying my start date and I may lose this job now all because they have no idea what they are doing
Lynn
I've had multiple background checks within the last year having applied for 3 different state nursing licenses, and Sterling is hands down the worst. There was a discrepancy with my birthday that took me talking to a rep (who was awesome, no fault of his that the discrepancy occurred) to reconcile. NOW....your company needs more information to complete my background check: My diploma from "Catawaba Valley Comunity College" where I attended. I DID NOT attend that college. Also, you want a copy of my transcripts. Never have I ever been asked for either of these for a background check. You can go to any state board and verify a license. Its impossible to get a nursing license with a diploma and transcripts - look it up. All in all, your process could be more user friendly, accurate and efficient.
Guerrero J.
I let representative know what I needed she jumped straight to the point and quickly resolved my concern.
Rellie M.
Very accomodating and easy to deal with.
Lee
Very easy to use. Quick and efficient. I missed an answer and called their help line. The Rep. helped me find the entry I missed and I was good to go.
Niranjan R.
Verification process made very easy and contactless during the COVID period. Staff from Sterling are very supportive in explaining if something is incorrectly updated. I really appreciate the the efforts put in by team Sterling in making the verification process simple.