StepprsReviews of stepprs.com

3.62,890 reviews
Wellness & Spa

Stepprs

About Stepprs

Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now

Stepprs (stepprs.com) has 2,890 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: stepprs.com
Website: stepprs.com
Category: Wellness & Spa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 43% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Stepprs reviews

2,890 approved reviews, newest moderated first

Pam P.
Dec 11, 2024
Great product so comfortable & company…
Great product so comfortable & company very helpful & responsive
Amee
Dec 11, 2024
Amazing customer service
Amazing customer service, updates on order and issues with sizing resolved instantly. Insoles are brilliant so comfortable, definitely worth it. Your feet will love you 😊
Andy M.
Dec 11, 2024
Outstanding
Evelyn in the customer services department has been absolutely brilliant, gone above & beyond with my query. Many company’s customer services departments could & should her adopt her “can do” attitude & politeness. She has been a pleasure to deal with with from point of contact. A credit to her company
Hamza M.
Dec 11, 2024
I placed my order on 28th Nov until now…
I placed my order on 28th Nov until now I haven’t received no update and have no idea what’s going with my order and when I will receive it. I emailed Stepprs no reply! I messaged them on instagram no reply! Worst place to buy anything from save your money you have been warned at my expense.
Response from StepprsDec 11, 2024
Dear Hamza, We sincerely apologize for the significant delay in processing and shipping your order. We understand your frustration and want to assure you that we're taking immediate steps to resolve this issue. To expedite the process, please provide us with your order number. We will investigate the cause of the delay and provide you with an estimated delivery date or arrange for a refund or replacement. We value your feedback and will use it to improve our shipping processes and communication with customers. Please reach out to our customer support team at [email protected] for further assistance. We appreciate your patience and understanding as we work to resolve this matter promptly. Sincerely, The Stepprs Team
Quince
Dec 10, 2024
Comfortable insoles
I purchased the massage insoles in an 3-pack and have been using them in my tennis shoes. They are a comfortable fit and have helped reduce foot fatigue. Customer service was great too.
Matthew F.
Dec 9, 2024
They were great
They were great! It was a tad late but I think it wasn’t actually late it was on time! And this is most likely due to Amazon! Haha fantastic products too!!
ML C.
Dec 9, 2024
LIARS AND THIEVES
I orders the product - I bought 3. More fool me on 16th November. It is now 9th December and it still hasn’t arrived. When I complain they keep saying it’s on the way. Two-three business days. Liars. Corrupt. Can’t keep up with demand. DO NOT ORDER THEM. THEY ARE LIARS AND THIEVES.
Response from StepprsDec 10, 2024
Dear ML, We sincerely apologize for the significant delay in processing and shipping your order. We understand your frustration and want to assure you that we're taking immediate steps to resolve this issue. To expedite the process, please provide us with your order number. We will investigate the cause of the delay and provide you with an estimated delivery date or arrange for a refund or replacement. We value your feedback and will use it to improve our shipping processes and communication with customers. Please reach out to our customer support team at [email protected] for further assistance. We appreciate your patience and understanding as we work to resolve this matter promptly. Sincerely, The Stepprs Team
E G.
Dec 7, 2024
A+ product and service
Great product... And great customer service! Awesome!

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