Margaret B.
Very comfortable insoles
Very comfortable insoles. However my first order appeared to get lost but the company very quickly sent the reorder after i emailed them

Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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2,890 approved reviews, newest moderated first
Margaret B.
Very comfortable insoles. However my first order appeared to get lost but the company very quickly sent the reorder after i emailed them
CJ R.
I asked for a refund and was refused…awful customer service and took months to get to receive product…would never recommend this product to anyone…truly disgusting behavior of a compnay
Response from StepprsJun 10, 2025
Hi CJ, We’re truly sorry for the experience you’ve had. Delayed delivery and poor communication are not acceptable, and we sincerely apologize for the frustration this has caused. We always aim to honor our 100% Satisfaction Guarantee. If your refund request was mishandled in any way, please email us again at [email protected] with your order number and we’ll make sure this is resolved properly. Your feedback is taken seriously and helps us improve. We appreciate you bringing this to our attention. – The Stepprs Team
Mr Mike B.
COME QUICK , VERY COMFORTABLE
customer
Never received it. It's been a MONTH!!!
Response from StepprsJun 10, 2025
Hi there, We’re very sorry to hear that your order has not arrived. A month-long delay is not acceptable, and we completely understand your frustration. Please email us at [email protected] with your order number so we can resolve this right away. We are happy to issue a full refund or send a replacement based on your preference. Thank you for your patience, and again, our sincere apologies. – The Stepprs Team
JustAnswer C.
Product was good , but you said 5-8 days for delivery..it took a month...I wouldn't have ordered it if I'd known that..
Response from StepprsJun 10, 2025
Hi there, Thank you for your feedback. We’re glad to hear you were happy with the product, but we’re truly sorry the delivery time didn’t match your expectations. We understand how frustrating it is when an order takes much longer than promised. We’re actively working with our shipping partners to improve delivery times and better set expectations at checkout. Thank you for giving Stepprs a try, and we appreciate your honesty. If there’s anything we can do to make up for the delay, feel free to reach out at [email protected]. – The Stepprs Team
Aaron T.
The product was exactly what the description said and it works perfectly
Guest
Does what it says on the tin
Eric
I have yet to receive the product and it has been over a month. So I don't even know if i'll receive it, and obviously, I can't review the product if I don't have it.
Response from StepprsJun 10, 2025
Hi Eric, We’re very sorry your order hasn’t arrived. Waiting over a month is unacceptable, and we understand your frustration. Please email us at [email protected] with your order number so we can look into this immediately. We’ll make sure you receive a full refund or a replacement, whichever you prefer. Thank you for your patience, and again, our sincere apologies for the delay. – The Stepprs Team