StepprsReviews of stepprs.com

Response from StepprsJun 13, 2025

Hi Marc, We’re really sorry to hear about the delay and lack of communication regarding your order. That’s not the level of service we aim to deliver, and we completely understand your frustration. Please email us at [email protected] with your order number, and we’ll prioritize resolving this for you - whether that’s a refund or a new shipment. Thank you for your feedback, and our sincere apologies for the inconvenience. – The Stepprs Team

Response from StepprsJun 22, 2025

Hi Kieron, Thanks so much for your review — we’re glad to hear everything is all good! If you ever need anything else, we’re just a message away. The Stepprs Team

Response from StepprsJun 13, 2025

Hi Paul, We’re very sorry to hear that your item never arrived. That’s absolutely not the experience we want you to have. Please email us at [email protected] with your order number, and we’ll make this right with either a full refund or a replacement - whichever you prefer. Thank you for your patience, and our sincere apologies for the inconvenience. – The Stepprs Team

Response from StepprsJun 13, 2025

Hi George, We’re truly sorry to hear that the insoles caused you discomfort - that’s the opposite of the relief we aim to provide. Everyone’s feet are different, and we understand that Stepprs may not work for every individual. Please email us at [email protected] with your order number so we can offer you a full refund under our 100% Satisfaction Guarantee. We appreciate your honest feedback and the opportunity to make this right. – The Stepprs Team