StepprsReviews of stepprs.com

Response from StepprsJun 13, 2025

Hi Darrell, We’re sorry to hear you were disappointed with both the delivery time and the product itself. That’s not the experience we want for our customers. We’d love the opportunity to make things right. Please email us at [email protected] with your order number and we’ll be happy to issue a refund under our 100% Satisfaction Guarantee. Thank you for your feedback - it helps us improve. – The Stepprs Team

Response from StepprsJun 13, 2025

Hi there, We’re sorry to hear your shipment still hasn’t arrived - and completely understand your frustration at being asked for a review before receiving the product. Please email us at [email protected] with your order number so we can track this down for you or send a replacement right away. We appreciate your patience and the chance to make this right. – The Stepprs Team

Response from StepprsJun 13, 2025

Hi Dave, Thank you so much for your kind words - we’re really glad to hear the insoles are helping you! We do apologize for the delivery delay and understand how important a timely arrival is. We’re actively working to improve shipping times and appreciate your patience. Thanks again for your support - we’re happy Stepprs are working well for you! – The Stepprs Team

Response from StepprsJun 13, 2025

Hi Miguel, We’re really sorry your order never arrived and that it took so long to get a clear response - we understand how frustrating that must have been. Lost shipments are rare, but when they happen, our goal is to resolve them quickly. Please email us at [email protected] with your order number, and we’ll make this right immediately with a refund or replacement. Thank you for your patience, and again, our sincere apologies. – The Stepprs Team