StepprsReviews of stepprs.com

Response from StepprsSep 5, 2025

Hi JJB, Thanks for your feedback. We’re glad to hear you found the ordering process easy and that the product met your expectations. We appreciate your patience with the slight delivery delay, and we’ll keep working to make shipping as smooth and timely as possible. If you ever need anything, feel free to reach out to us at [email protected]. – The Stepprs Team

Response from StepprsSep 5, 2025

Hi Alex, Thanks for your honest feedback. We’re sorry to hear the insoles didn’t live up to your expectations in terms of quality or value. While our marketing is designed to highlight the benefits of Stepprs, the product itself is built to our own specifications with unique cushioning and acupressure support — though we understand they don’t work the same for everyone. We stand by our 90-day money-back guarantee and will be happy to assist with a refund if you feel they weren’t worth the price. Please email us at [email protected] with your order details, and our team will take care of it. – The Stepprs Team

Response from StepprsSep 5, 2025

Hi David, Thanks for sharing your feedback. We’re sorry to hear the insoles didn’t feel as soft as you were hoping, especially with the challenge of being on concrete all day. Stepprs are designed with cushioning and acupressure support to help with plantar fasciitis, heel pain, and long hours on your feet, though we understand they may not feel like “walking on clouds” for everyone. We stand by our 90-day money-back guarantee and would be happy to assist with a return if you feel they didn’t meet expectations. Please reach out to us at [email protected] with your order details, and our team will take care of it for you. – The Stepprs Team