StepprsReviews of stepprs.com

Need to wear support in my shoes. Can't believe how comfortable Stepprs are. Fit my shoes perfectly.

Customer service is fantastic and very understanding of my issue and sorted me out. The product is fantastic too

I ordered to the wrong address because i appear to be a fool. Stepprs were really helpful even though they should've told me to jog on. Now, because they helped me out I can, very comfortably, jog on. Really pleased, great company.

My feet feel great wearing these.

The soles is waste of money! But if you demand a refund they will offer you a 40% discount. Just threaten them customer protection rules and insist on returning it. On the second round of messaging they refunded me 100%. I suspect they simply don't have a return address as the shipment comes from a warehouse in China.

Grateful for these insoles so comfortable and help me while catering

I ordered two sets of insoles from Stepprs (around £31) and they never arrived. I tried contacting the company several times, but their website contact form doesn’t work, and my emails have gone unanswered. My order details have now disappeared from their website, leaving me with no way to track the purchase. Based on my experience, I feel I have been misled and left out of pocket. The Facebook adverts give the impression of a legitimate service, but in my case there has been no product, no communication, and no resolution. This has been extremely frustrating and disappointing, and in my view it is not a business that can be trusted. I would strongly caution others against ordering from Stepprs. TIME TO NOTIFY Notify Trading Standards or Action Fraud in the UK. Took ages to be delivered, but get this, NOT DELIVERED TO ME and it had the right address on it. As soon and I mean minutes as I stayed in all day to wait on these I emailed stepprs. Automated response no further replies. It took ages to get them even sent out, and then when you provide them proof they are not delivered to me the person who ordered, response time is abysmal.I also replied via email and entered in my order number and it can back with error many times, NOTHING WORKS. My first time ordering will most like be my last. How can you get this so wrong, right address, wrong delivery, non existent customer services, website dysfunctional re contact and delays in sending it out (product) and no follow up £31 pound out of pocket would lie a refund please.

Experiencing significant plantar fasciitis-related foot pain, I sought an affordable solution. Upon trying the foot soles, I observed a remarkable reduction in pain within a single day. The integrated pressure points effectively alleviated the discomfort. Furthermore, given my work in boots on a concrete surface, I also experienced lower back pain, which was also addressed. The cushioned heel design provides a sensation of enhanced comfort.