StepprsReviews of stepprs.com

Response from StepprsOct 11, 2025

Hi Sechrest, Thanks for your feedback. I’m really sorry to hear that your Stepprs made your feet sore and caused an unpleasant smell, that’s definitely not the experience we want for our customers. The acupressure nodes are designed to stimulate circulation and relieve foot pain, but we understand that for some people they can feel uncomfortable or affect breathability, especially during longer wear. Please reach out to us at [email protected] with your order details so we can help you with a return or refund under our 90-day money-back guarantee. We want to make sure you’re looked after properly. – The Stepprs Team

Response from StepprsOct 11, 2025

Hi Richard, Thank you for sharing your experience. I’m really sorry to hear that your second pair, which you ordered at a discounted rate, didn’t go smoothly and that you were left without a clear update after leaving a message. That’s not the experience we want anyone to have, and I completely understand why it’s put you off buying again. Please email us at [email protected] with your order details and mention “Trustpilot – Richard” so we can look into what went wrong and make it right for you, whether that means resending the missing pair or issuing a refund. – The Stepprs Team

Response from StepprsOct 11, 2025

Hey Stuart, Thanks so much for your honest feedback, I really appreciate you giving Stepprs a try. I’m glad to hear you found them good overall, and your thoughts on value mean a lot to us as we keep improving the design and comfort. Thanks again for your support! – The Stepprs Team