StepprsReviews of stepprs.com

Response from StepprsOct 20, 2025

Hi Howard, Thank you for your feedback, I’m really glad to hear you’re happy with the product itself! That said, I completely understand your frustration with how long it took to arrive. We know extended delivery times can take away from the overall experience, and we’re actively working on improving our logistics so orders reach customers faster. We truly appreciate your patience and support, and we’re grateful you gave Stepprs a try. If you ever need anything, please feel free to reach out to us at [email protected]. – The Stepprs Team

Response from StepprsOct 20, 2025

Hi Mitch, Thanks for taking the time to share your feedback. I’m really sorry for the frustration you’ve had with shipping, especially after being told your order would arrive in 4–6 days and then finding out it was being sent from overseas. You’re absolutely right that we should be clearer about where orders are shipped from and set more accurate delivery expectations. I also understand how the advertising language can come across as misleading, and that’s something we’re actively reviewing to make sure it better reflects real stock levels and timelines. Please email us at [email protected] with your order details and mention “Trustpilot – Mitch” so our team can look into your shipment right away and ensure you either receive your order or get a refund if you prefer. – The Stepprs Team