StepprsReviews of stepprs.com

Response from StepprsOct 7, 2026

Hi Thomas, Thank you so much for the wonderful review! We’re really happy to hear that our insoles have made such a difference for you and that you can walk all day without the usual discomfort. That’s exactly the kind of experience we love hearing about! We’re also glad to know you had a great experience with our team and found the service prompt and pleasant. It means a lot to hear that you’re already planning to purchase again. Thanks again for your support and for taking the time to share your experience. We truly appreciate it! -Emily

Response from StepprsOct 7, 2026

Hi Jacob, Thank you so much, Jacob! We’re really glad to hear you had a great experience with our customer service. Knowing that you felt well taken care of means a lot to our team. We appreciate you taking a moment to share your feedback with us. Thanks again for your support, and we hope to assist you again anytime you need us! -Emily

Response from StepprsOct 7, 2026

Hi Vincent, Thank you for sharing your honest thoughts. I’m sorry to hear that our insoles didn’t quite live up to your expectations and that you’ve had better experiences with other brands. I’ve sent you a request for some additional details. Please provide your email address and order ID (under the Reference Number) so I can take a closer look at your experience. We appreciate you giving our insoles a try, Vincent. Your feedback is valuable and will be kept in mind as we continue improving. -Emily

Response from StepprsOct 7, 2026

Hi Mark, I’m really sorry to hear that our insoles started going flat after less than two weeks. That’s understandably disappointing, especially when you expected them to last much longer. I’ve sent you a request for some additional details. Please provide your email address and order ID (under the Reference Number) so I can look into this for you. I apologize that the insoles didn’t hold up as expected. Thank you for letting us know about your experience. Feedback like this helps us identify where we need to do better. -Emily

Response from StepprsOct 7, 2026

Hi Thomas, Thank you for sharing your experience! We’re really glad to hear that our insoles have helped make your feet feel more comfortable and that you’re noticing less discomfort. We appreciate you giving our insoles a try and taking the time to leave us a review. It’s great to know they’re making a positive difference for you! -Emily

Response from StepprsOct 6, 2026

Hi Nick, Thank you for the honest review! We’re really glad to hear our insoles feel great in your work boots and are making a difference for you. I’m sorry, though, that the delivery took 20 days instead of the expected 5–8 business days. I understand how disappointing that is, especially when you were expecting your order much sooner. We appreciate you pointing this out and sharing both sides of your experience. We’ll take your feedback into consideration as we continue working to improve our service. -Emily

Response from StepprsOct 6, 2026

Hi Dustin, Thank you for sharing your experience! We’re really glad to hear you noticed an immediate improvement in comfort and cushioning, especially after switching to our insoles in your new boots. We also appreciate your honest feedback about the pair in your older boots collapsing sooner than expected. It’s great to hear that you’ve had a much better experience starting with our insoles in your new boots. Thanks again for taking the time to share both the positives and what could be improved. Your feedback is really helpful as we continue working on our products. -Emily