StepprsReviews of stepprs.com

Ordered nearly 3 weeks ago, when I checked the tracking info (provided by 17track) a few days ago, it was showing in LA, I thought ‘awesome! I’m in LA, I’ll have them soon!’ Checked today and it shows my insoles in OHIO?! No company should be using 17Track, a company with horrific reviews, they should be providing customers with USPS tracking numbers. I’ve contacted them and demanded a refund. Update - it appears their company is a scam, for those interested - Katsons Pro LLC is a limited liability company (LLC) based in Texas, United States. It appears in public trademark records as the legal holder of the STEPPRS™ trademark application for orthopedic insoles and related footcare products.

I would give it to zero stars if possible. I ordered back in November and the order was shipped back because I apparently provided the incorrect phone number. I provided the correct one after that and was advised that it will be shipped again and that I will receive the new tracking details as soon as possible however that didn't happen, and it's been 3 months now. Of course I haven't seen my money back as well. 😡

The shipping label was fake. I had to pay the post office an extra $9.25 to receive it do to fake shipping label. I tried to contact Stepprs & they just ignored me.

They do make a significant difference in step comfort.

Evelyn was quick to get my shipping issue resolved!

As advertised, very comfortable and holding up well.

Excellent customer service! I would recommend to anyone who is looking for feet support.

organise a speedy delivery , instead of giving a standard reply about the surge in popularity !! they keep telling me that my order is on the way BUT it has been with the delivery company for at least 7 days and still NO sign of it . They say you should receive it in the next few business days . What a terrible service !!!!!