StepprsReviews of stepprs.com

3.62,890 reviews
Wellness & Spa

Stepprs

About Stepprs

Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now

Stepprs (stepprs.com) has 2,890 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: stepprs.com
Website: stepprs.com
Category: Wellness & Spa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 43% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Stepprs reviews

2,890 approved reviews, newest moderated first

Viktor S.
Mar 19, 2026
Very good product.
Very good product. I like how my feet feel after 12h shifts mostly walking. Get a pair yourself! 👌😃
Patrick S.
Mar 19, 2026
The insoles are not great
The insoles are not great, they’re thin and whilst initially I felt some comfort, quickly that went away as they just became too thin and lost all support and shape. Delivery time is WAY longer than stated, coming from china. Would not buy again. Contacted about the delay in delivery and told ‘theyre so popular we’re struggling to keep up with demand’ Avoid
Response from StepprsApr 20, 2026
Hi Patrick, We’re sorry to hear about your experience and understand your frustration. We’ll be investigating this internally to better understand what happened and prioritize your concern. We appreciate you taking the time to share your feedback with us. At Stepprs, we are committed to improving both our product quality and overall experience while continuing to deliver the comfort and support our insoles are designed to provide. Thank you for bringing this to our attention. — Jhay
NATALIE
Mar 19, 2026
Poor Tracking - Customer Service & Accountability
I ordered their insoles for an event. I bake and am on my feet for extended periods of time. When I ordered, it said they were on backorder, after the fact. I still chose to keep my order thinking that wasn't going to be a problem. These were ordered in November. Here we are in March and I still haven't received them. The delivery location had a ring camera. Footage was checked. The package itself flagged delivered but my order status through their website did not read delivered. It's concerning they didn't match. I've never experienced a delay like that before. When i reached out to customer service for a refund given i gave the package and this company ample time to deliver what i ordered, i was met with passive aggressive emails. Very disappointed with the service they provided from ordering all the way to now. Not worth the time or money. If a company can't accept accountability, they are not worth spending with.
Response from StepprsApr 20, 2026
Hi Natalie, We sincerely apologize for your experience and understand your frustration. We’ll be investigating this internally to better understand what happened and prioritize your concern. Please email us again with your order details at [email protected] and we will prioritize your case and assist you as soon as possible. We truly appreciate you taking the time to share your feedback. At Stepprs, we are committed to delivering better comfort and support while continuously improving the overall experience we provide. Thank you for bringing this to our attention. — Jhay
Julie P.
Mar 19, 2026
These inserts are very cushy
These inserts are very cushy. I put them in a couple boots and find myself moving them to whichever footwear i am wearing that day. I should buy more. Very Comfy.
Robert M.
Mar 18, 2026
Do not waste your money they are…
Do not waste your money they are garbage and you can’t get your money back as they don’t reply to there emails can’t get money back stay away they are a scam
Response from StepprsApr 20, 2026
Hi Robert, We’re sorry to hear this and appreciate you taking the time to share your feedback with us. We understand your sentiment, and while this kind of experience isn’t what we want for our customers, we take your feedback seriously. We’ll be reviewing this internally to better understand where we can improve and how we can deliver a better overall experience. At Stepprs, we remain committed to providing reliable comfort and support while continuously working to improve the experience we offer. Thank you for your feedback. — Jhay
customer
Mar 18, 2026
Thank you for saying thank your for the…
Thank you for saying thank your for the last purchase...🙏🏻🤍
Mal H.
Mar 17, 2026
Scam scam scam
Scam scam scam . Do not purchase
Response from StepprsApr 20, 2026
Hi Mal, We’re sorry to hear this and appreciate you taking the time to share your feedback with us. We understand your sentiment, and while this kind of experience isn’t what we want for our customers, we take your feedback seriously. We’ll be reviewing this internally to better understand where we can improve and how we can deliver a better overall experience. At Stepprs, we remain committed to providing reliable comfort and support while continuously working to improve the experience we offer. Thank you for your feedback. — Jhay
Dan C.
Mar 17, 2026
I get where they are going, just not quite right
I get where they are going I just feel like the product is a bit underdone. Not as comfortable as their competitors which are readily available at the local shops. The balls of the feet are particularly thin and in work boots it feels like I'm walking on the ground. They look super spongey and comfortable, however the reality is the opposite and my feet are pretty sore at the end of the day.
Response from StepprsApr 20, 2026
Hi Dan, We’re sorry to hear this and appreciate you taking the time to share your feedback with us. We understand your sentiment, and while this kind of experience isn’t what we want for our customers, we take your feedback seriously. We’ll be reviewing this internally to better understand where we can improve and how we can deliver a better overall experience. At Stepprs, we remain committed to providing reliable comfort and support while continuously working to improve the experience we offer. Thank you for your feedback. — Jhay

StepprsReviews of stepprs.com

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StepprsReviews of stepprs.com

Stepprs reviews

Very good product.

The insoles are not great

Poor Tracking - Customer Service & Accountability

These inserts are very cushy

Do not waste your money they are…

Thank you for saying thank your for the…

Scam scam scam

I get where they are going, just not quite right

About Stepprs

About these reviews

More in Wellness & Spa

J Sterling's Wellness Spas

Test Me DNA

Dr. Bri's Vibrant Pelvic Health

Sauna Heater Supply

Stepprs reviews

Very good product.

The insoles are not great

Poor Tracking - Customer Service & Accountability

These inserts are very cushy

Do not waste your money they are…

Thank you for saying thank your for the…

Scam scam scam

I get where they are going, just not quite right