StepprsStepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Excellent
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2,890 approved reviews, newest moderated first
Hussain A.
At work i m on my feet all day. With these insoles made it feel comfortable and no aching feet, no tired feet, no numbness and no pain. I tried many different insoles and so far the best insoles i had. I ordered five at first and now i ordered 2 more for myself and for 2 of my friends.
Joe D.
Used the soles. Do improvement. And they won’t refund. Stay away
Response from StepprsApr 20, 2026
Hi Joe, We sincerely apologize for your experience and understand your frustration. We’ll be investigating this internally to better understand what happened and prioritize your concern. We appreciate you taking the time to share your feedback. At Stepprs, we are focused on improving both our product and overall experience while delivering the comfort and support our insoles are designed to provide. Thank you for bringing this to our attention. — Jhay
JG
These insoles did not work out for me after taking just a few steps around the house in them, so I contacted their customer support service. I got a reply from “Evelyn”, who gave me instructions on how to use the insoles (as if I didn’t know), and when I replied to her saying that I followed the instructions but they still don’t work for me and I’d like to engage their “satisfaction guarantee”, she ghosted me. Three attempts to reestablish communication later, over the course of a week and a half, and still no reply. It seems clear to me that they offer a satisfaction guarantee, but they do not actually give one. Oh, and did I mention it took almost three weeks to get the insoles in the first place? I would say that this organization and their product/customer support verge on the word “scam”. UPDATE: I got another rep, "Mian", and after multiple emails, they offered a 40% refund. That's not what their "satisfaction guarantee" says on their web site. So, I logged an official complaint with the United States Federal Trade Commission, emailed STEPPRS the case number, and suddenly they offered a "full refund". However, when I checked my credit card, they only refunded the price of the product, not the shipping. I'm done with them, I believe they are a shady business, and I do not recommend them at all. ADDITIONAL UPDATE: They finally also reimbursed me the shipping cost as well. Apparently, it took my contacting the United States Federal Trade Commission for that to happen, but it did happen. Avoid STEPPRS.
Response from StepprsApr 20, 2026
Hi JG, We sincerely apologize for your experience and understand your frustration. We’ll be investigating this internally to better understand what happened and prioritize your concern. We truly appreciate you taking the time to share such detailed feedback, as it helps us review and improve our processes. At Stepprs, we are committed to delivering better comfort and support while continuously improving the overall experience we provide. Thank you for bringing this to our attention. — Jhay
Dawn P.
I purchased two sets one for me and the other for my husband as we are both on our feet all day. I work in a hospital averaging 25,000 steps a day & hubby approx 15-20,000 per day. My husband believes they work for him, as for myself … my feet still ache every day.
Response from StepprsApr 20, 2026
Hi Dawn, Thank you for sharing your experience with us, and we appreciate your honest feedback. We understand that results and we’ll take this into consideration as we continue improving our product. At Stepprs, we are committed to delivering better comfort and support while continuously enhancing the overall experience we provide. Thank you for your support. — Jhay
Barbara B.
I ordered insoles and a glass foot file. Whilst there was nothing wrong with the insoles. I have received 2 broken files and now the company have gone silent when I have requested a refund for the file. If it was packaged better so it arrived intact it would not have been a problem
Response from StepprsApr 20, 2026
Hi Barbara, We sincerely apologize for your experience and understand your frustration. We’ll be investigating this internally to better understand what happened and prioritize your concern. Please email us again with your order details at [email protected] and we will prioritize your case and assist you as soon as possible. At Stepprs, we are committed to improving our product quality and overall experience while delivering the comfort and support our insoles are designed to provide. Thank you for bringing this to our attention. — Jhay
Daniel B.
Great Products always great price and quality and fast delivery service 👌
Peter H.
Fantastic from order to receiving was kept informed all the way great service will use again. Can’t wait to try them out 💪
Mark
Best insoles I’ve ever used. Got them in all my footwear and reasonably priced.