StepprsReviews of stepprs.com

I only gave them a one because 0 isn’t available. I ordered a pair and were shipped on march 4, 2026 and it is April 2nd and I have not received them and the tracking date is up to 29 days and it keeps going up everyday. They say you will get them in 4-6 days but obviously a lie. I’ve messaged them 5 times wanting my money back but so far they refuse to and now won’t even answer back. I’m just going to dispute it through my bank so I can get my money back. Do not bother with these cheap insoles that are made in China. According to their tracking the plane has been flying to the US for almost 30 days now and will still take another 29 days to get here. They must be lost and just flying around the world and don’t even need more fuel. What a joke!

I ordered size 41-42 I hace shoesize 42 the soles were too small but they provided a free replacement. Top customerservice and Top soles, no more sore feet

the product I ordered is very good.

Great service. Wrong size was delivered and they immediately sent me the correct size with no charge. Quick to answer emails

Massive improvement over stock insoles. These insoles can make a $40 pair of nonslip shoes feel like luxury-brand loafers

Flimsy with no support after about three days Would cost more to ship back under return policy than what I paid for them. Would not qualify for a full refund since they’re worn. Would only get a percentage back.

Great product and in particular great customer service. Had an issue with mine and they were super helpful to get it resolved. Highly recommend.

I just want to comment on the great customer service experience I've had with Steppers. I had accidentally ordered the wrong size insole and foot massager kit. I contacted them asking for a refund. They offered to send the correct size and at no extra charge! I was so grateful for their understanding. It was a really great thing that they did. I highly recommend their products and their customer service. Awesome!