William S.
Me resolvieron el error
Por error enviaron una talla que no era la mía, contacte a soporte y enviaron la talla que si es mía sin costo alguno , me resolvieron gracias

Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Wellness & Spa · Winter Park, Florida
Excellent
Wellness & Spa · Centralia, Illinois
Excellent

Wellness & Spa · Salem, Oregon
Excellent

Wellness & Spa · San Diego, California
Excellent
2,890 approved reviews, newest moderated first
William S.
Por error enviaron una talla que no era la mía, contacte a soporte y enviaron la talla que si es mía sin costo alguno , me resolvieron gracias
Natalie B.
The insoles were sent out promptly and are very comfortable. I went for the - buy 2 get 1 free option but only 2 pairs arrived. Steppers rectified this for me and as a goodwill gesture allowed me to select another size as a gift! Overall im very satisfied with not only the product but the customer service also.
Linda Van W.
I ordered size 36 but the wrong size arrived. With no hesitation they sent me the correct pair and told me to keep the large size which I have given to someone they fit. I have just ordered 3 more pairs. I have painful soles of my feet and these are such a dream relief to walk with. I've tried many different insoles, these are the only ones that give me relief. I highly recommend these for anyone with painful feet.
Andrea
You actually sent a replacement without a crazy hassel and I love your insoles and should be ordering more soon
Rebecca R.
I had originally bought one Stepprs Massage Insoles. They made walking more comfortable and less painful so I ordered three more. Unfortunately, the post office messed up and never delivered my package despite their identifying the package as delivered. Upon learning about the issue with post office, Stepprs will provide missing items. Awesome Customer Service and products.
Jason D.
Every thing about this company is awesome I wish they had a office here in the USA so we don't have to wait to long for a delivery, that's the only con is taking so long to ship the product if it only took 6-7 days long and that would be so much better , the insoles are worth the wait in the end I guess I should have ordered more than one pair
Arnold T.
Cheap shit with branding. Get it on aliexpress for 4usd
Response from StepprsApr 17, 2026
Hi Arnold, We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand your concerns, and this isn’t the impression we want to create. While we are not rebranding, we are continuously working on improving our product and overall experience to better meet expectations. At Stepprs, our goal is to provide reliable comfort and support, and we’re committed to doing better moving forward. Thank you for bringing this to our attention. — Jhay
Nial
Scam!!! I bought two pairs, has been two weeks, no reply to email after I advised them I would report them for fraud, still have my proof of payment via bank statements but they have bounced the email they send me with tracking numbers so it doesn't appear in my inbox anymore. Really dodgy, do not buy!
Response from StepprsApr 17, 2026
Hi Nial, We’re really sorry to hear about your experience and understand how concerning this must be, especially with the lack of response and issues with email communication. This is not the experience we want any customer to have. We take this seriously and will be reviewing this internally to address any issues with our communication and order process. You can still reach out to us at [email protected] so we can check your order and assist you directly. At Stepprs, our goal is to provide a reliable experience along with the comfort and support our insoles are designed to offer, and we’re committed to improving. Thank you for bringing this to our attention. — Jhay