StepprsReviews of stepprs.com

3.62,890 reviews
Wellness & Spa

Stepprs

About Stepprs

Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now

Stepprs (stepprs.com) has 2,890 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: stepprs.com
Website: stepprs.com
Category: Wellness & Spa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 43% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

Stepprs reviews

2,890 approved reviews, newest moderated first

Annette D.
Apr 23, 2026
I received the right order and was also…
I received the right order and was also easy to order. The product is fantastic. Have been using the stepprs for 12 months and have found the very comfortable.
Shelly F.
Apr 22, 2026
Order never re ives
I ordered a 3 pair package awhile back. Was given an order # and tracking info. Have been told they were delivered. I never received them Have reached out to the company and have been told they were delivered. I am highly disappointed . Would not recommend due to this issue.
Response from StepprsApr 23, 2026
Hi Shelly, We sincerely apologize for your experience and understand your frustration. We’ll be investigating this internally to better understand what happened and prioritize your concern. Please email us again with your order details at [email protected] and we will prioritize your case and assist you as soon as possible. At Stepprs, we are committed to delivering better comfort and support while continuously improving the overall experience we provide. Thank you for bringing this to our attention. — Jhay
Real customer is my N.
Apr 22, 2026
Cheap Temu products !!!!
Everything smells like chemicals even after washing many times. The foot massage slippers are flimsy and do not massage, the inserts are flat now, the plantar fasciitis roller is $1.00 on temu. Cheap overpriced temu products are what is being sold here. I tried to return but instead was sent the same order.
Response from StepprsApr 23, 2026
Hi, We’re sorry to hear this and appreciate you taking the time to share your feedback with us. We understand your sentiment, and while this kind of experience isn’t what we want for our customers, we take your feedback seriously. We’ll be reviewing this internally to better understand where we can improve and how we can deliver a better overall experience. At Stepprs, we remain committed to providing reliable comfort and support while continuously working to improve the experience we offer. Thank you for your feedback. — Jhay
Peggy D.
Apr 22, 2026
Quick relief
I have just started using my inserts and have experienced immediate relief and comfort. Ordered 2 more so I don’t have to keep switching out from different footwear!
Ashley L.
Apr 21, 2026
Do not trust these people
Do not trust these people. They claim my items were delivered. I never received the items at my Box and they go ghost when you ask for a refund!!
Response from StepprsApr 22, 2026
Hi Ashley, We sincerely apologize for your experience and understand your frustration. We’ll be investigating this internally to better understand what happened and prioritize your concern. Please email us again with your order details at [email protected] and we will prioritize your case and assist you as soon as possible. At Stepprs, we are committed to delivering better comfort and support while continuously improving the overall experience we provide. Thank you for bringing this to our attention. — Jhay
Chris T.
Apr 21, 2026
Best Company Ever
By far the most comfortable insert I’ve ever used. The customer service is off the charts great. The best and easiest company to ever do business with out there. Highly recommend!!!
vinod singh P.
Apr 21, 2026
I had to waited one month for my order…And customer support is not good
I had to waited one month for my order delivery..
Response from StepprsApr 22, 2026
Hi Vinod, We sincerely apologize for your experience and understand your frustration. We’ll be investigating this internally to better understand what happened and prioritize your concern. Please email us again with your order details at [email protected] and we will prioritize your case and assist you as soon as possible. At Stepprs, we are committed to delivering better comfort and support while continuously improving the overall experience we provide. Thank you for bringing this to our attention. — Jhay
Ravinder B.
Apr 21, 2026
Poor product
Bought 6pairs of the insoles based on their claim of 90day money back guarantee if no relief from planter fasciitis. If felt no relief after wearing the insoles for approx 47 days infact I felt the pain got worse. Upon asking for a refund as advertised by the company I was offered 40% refund and when refused they offered 60% refund and expected me to pay for the return postage. Their return policy clearly states there will be no financial risk is unsatisfied with the product. Overall poor product and even worse customer services. Product sold with false promises! Stay away and don’t waste your money!!
Response from StepprsApr 22, 2026
Hi Ravinder, We’re sorry to hear about your experience and understand your disappointment with the product quality. We’ll be investigating this internally to better understand what happened and prioritize your concern. We appreciate you taking the time to share your feedback with us. At Stepprs, we are committed to improving our product durability while continuing to deliver the comfort and support our insoles are designed to provide. Thank you for bringing this to our attention. — Jhay

StepprsReviews of stepprs.com

About Stepprs

About these reviews

More in Wellness & Spa

J Sterling's Wellness Spas

Test Me DNA

Dr. Bri's Vibrant Pelvic Health

Sauna Heater Supply

StepprsReviews of stepprs.com

Stepprs reviews

I received the right order and was also…

Order never re ives

Cheap Temu products !!!!

Quick relief

Do not trust these people

Best Company Ever

I had to waited one month for my order…And customer support is not good

Poor product

About Stepprs

About these reviews

More in Wellness & Spa

J Sterling's Wellness Spas

Test Me DNA

Dr. Bri's Vibrant Pelvic Health

Sauna Heater Supply

Stepprs reviews

I received the right order and was also…

Order never re ives

Cheap Temu products !!!!

Quick relief

Do not trust these people

Best Company Ever

I had to waited one month for my order…And customer support is not good

Poor product