Michael R.
The monitors did not work
The monitors did not work. There was no human to talk to or fix the problem. Not even sure how to return and get $100 back. Bought thru Oura ring and they passed the buck.
Stelo is listed under Pharmacy & Medicine.
Stelo (stelo.com) has 266 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Michael R.
The monitors did not work. There was no human to talk to or fix the problem. Not even sure how to return and get $100 back. Bought thru Oura ring and they passed the buck.
Lucian B.
Very bad product Used 3 sensors and realized they show higher results than my regular bgm with the finger stick. Started to compare results and all 3 sensors showed an average 30 points higher!! Totally unacceptable And Stelo has no way to calibrate as the regular Dexcom has. With Decom you can calibrate based on your regular bgm readings Then , I got Abbott’s Lingo and it was right on the same readings as the bgm I would not spend any more money on Stelo Big disappointment
James W.
Don't spend your money on this product. Expensive and you can get nothing One monitor was grossly inaccurate and the second simply didn't work. Attempts to contact Customer Service result in nothing. Again, big waste of money.
Victoria P.
I have used Stelo for 6 weeks. It would be accurate for a couple days than spike 30 to 50 points over what my free style libre and my glucose monitor read.
Kim
I was sent a faulty monitor, and I was sent a return label. I returned the faulty monitor and was told they wouldn't replace it. Their customer service is horrible. There is no way to talk to anyone. Highly disappointed! I would have given no stars, but I didn't have that option.
Yeana L.
Can we all pursue a legal action. Absolutely a terrrible & shitty company selling a piece of junk, defect products and they are just trying to draw your money out of it with a fraud and false advertisement. Their customer service is horrible
Michelangelo W.
I’ve been using the Signos continuous glucose app and absolutely loved it when they initially provided the G7 sensor. It was accurate and gave me great insights. However, they recently switched to the Stelo sensor, and unfortunately, it’s not as accurate or helpful for me. This change has been really disappointing. I hope they reconsider and bring back the G7 or improve the Stelo. Overall, it’s a great concept, but the recent sensor change has affected my experience significantly. Stelo is such a waist of money!
Joseph P.
Terrible customer service. hit a nerve and just wanted a replacement since I had to remove after 1 hour, telling them I wasn't upset just wanted a replacement to put in a different location- got mixed answers and eventual 'case closed' without resolution. and I'm a PHYSICIAN who was trying it to see if I would recommend for pts. very poor customer service, all be warned.