Wimberly P.
Very professional
Very professional

We go above and beyond to send the most beautiful bouquets with flower delivery services in any neighborhood of your choice and we are fanatical about our customer service and user experience in our platform.
Starluck Flowers (starluckflowers.com) has 823 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing823 approved reviews, newest moderated first
Wimberly P.
Very professional
Jay B.
Ordered July 4th, never got refund. 100%scammers
Dex
They don't deserve any stars!! I ordered flowers to be delivered and as soon as the money was removed from my account, THEY canceled the order. Every time I asked about my refund, they said they were working on it. That was in July and I still haven't seen it. These people are just thieves!
Response from Starluck FlowersSep 30, 2025
On our flower delivery service we partner with local florist that we have come to know really well over the years. The quick response is a testament that we recognized rather quickly that your order could not be sent. This quick turnaround is part of our great delivery service because it gives you the opportunity to select something else to purchase or maybe find another florist. I will look to see the reason for your delayed refund and I’d like for you to please look at your account now because I have looked into this and I see your card was indeed refunded. Please let me know if I can do anything else for you!
Teri S.
Easy to use app. Person that called was very nice and professional.
Big A.
Clarification call back.
Jackie S.
Quick responsiveness and follow up. Helped me feel confident about my order.
Brian W.
Very helpful
Night F.
I placed an order with Starluck on July 7th for a bouquet worth about $91. After entering the delivery address, I immediately received an email saying it was outside their delivery area. I requested a refund, but to this day I still haven’t received it.I’ve called multiple times—last week I was told the refund would arrive within three days, and today I was told the same thing again. When I politely asked for a confirmation of the refund, the person I spoke with called me impatient and hung up on me. This has been frustrating, unprofessional, and disappointing. I paid for something I never received, and instead of good customer service, I’ve been met with rudeness and no resolution.
Response from Starluck FlowersSep 23, 2025
Hello I have personally looked into this for you and see that a refund was made we have a confirmation from the bank. Would you please look again for Starluck Flowers as I am sure the refund is there… If you need more assistance I’m always here to reply. On our end I will review all your interactions with our staff to make sure they have been courteous and if they have not we will take further action. I’m really sorry about this but sometimes there are errors beyond our control and so the agents weee being shown a refund from the bank side. Again please feel free to reply here if you don’t see the refund.