Justin H.
Seems like a good shop
Seems like a good shop, good communication and good people

We go above and beyond to send the most beautiful bouquets with flower delivery services in any neighborhood of your choice and we are fanatical about our customer service and user experience in our platform.
Starluck Flowers (starluckflowers.com) has 823 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Justin H.
Seems like a good shop, good communication and good people
Steven P.
Very easy and convenient. Super helpful and charismatic.
Christine P.
Placed an order by phone with woman who seemed very helpful and claimed to know the address for delivery. Almost immediately received an email cancelling the order and promising a refund. No refund in spite of six emails each resulting in fulsome apologies and promises to sort it! In the end I claimed a cash back from my credit card provider. Do not use! Well what a suprise. A refund from Starluck has just appeared in my account. Only seven weeks after my order was cancelled. Obviously my credit card provider was more effective in persuading them to give the refund than I was!
Response from Starluck FlowersOct 6, 2025
Hi Christine, I actually looked into this myself for you it wasn’t so much about the credit card provider. We were promised a refund by our partner florist which was never given. This was an error on our side because your order was cancelled erroneously by one of our employees while another one sent the order to another partner florist. Despite of that I went in and gave you that refund. We apologize about this but every time you emailed our employees could not find a way to refund you. This issue has been fixed and I’m deeply sorry for your experience. You can text me privately, I'd love to explain in detail and maybe I can help you with your next order!
Andre
Placed order today at 1pm. Got a confirmation on the order, it says same day delivery but its been 4 hrs. Can't track the oder and when I called it says call back during business hours. How are u gonna deliver the same day but your. Closed? Total scam!
Cantey G.
Terrible service never even got the flowers, will never even mention this business
Susan K.
Very accommodating Friendly and helpful
Nicki A.
I had a great experience. Would use again!!! Very kind, fast and helpful!
Zak
I ordered flowers to be delivered and as soon as the money was removed from my account, they canceled the order. Every time I asked about my refund, they said they were working on it, but like everyone else... my money has not been returned.
Response from Starluck FlowersSep 30, 2025
Hello Zachary how are you? I’ve looked and the funds were actually placed in your account and i’ve taken an extra step and sent you a receipt direct from the bank. Please look for Starluck Flowers and if you still have issues please reply here. The delay was caused by the partner florist mix up in refunding the amount to us. Of course we apologize for the delay but the money was given back to you prior to this review. Again please, if you still have an issue reply here, thanks!