Starluck FlowersWe go above and beyond to send the most beautiful bouquets with flower delivery services in any neighborhood of your choice and we are fanatical about our customer service and user experience in our platform.
Starluck Flowers (starluckflowers.com) has 823 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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monica Capelo H.
TOTAL SCAM. You’ll never ever get your refund! PLEASE REPORT THIS PLACE TO THE BETTER BUSINESS BUREAU. The address is 848 N. Rainbow Blvd suite 2053. Las Vegas, NV 89107. Also they all have a Middle Eastern accent. Go figure. It’s our money funding their military. To come back and invade our USA!
Barbara V.
I placed an order for a delivery and 20 minutes later they told me that they didn't have a florist in the area and a refund had been issued. I placed the order on November 16th and still have not been refunded. I have called various times and I am getting the run around saying that it is in process. They are scammers and my credit card company is disputing the charges.
ME
TERRIBLE company. Do NOT use. Total SCAM!! I ordered "same day flowers" (w/ $10 processing fee PLU tax... red flag, if only I'd paid attention), received email "confirmation" (w/o tracking), waited til end of day, NO flowers. Called multiple times, on hold indefinitely w/ no answer. I email complained, and received email reply saying "you have been refunded." Refund NEVER came. I email followed up several days later to complain again. Reply was "we will work on this." Refund NEVER came. Do NOT pour your money down drain! SCAM SCAM SCAM. (I should've read reviews first... This scam relies on folx in hurry for "same-day" delivery... folx who don't read reviews before placing order.)
M D.
Shameful , I ordered flowers for a same day delivery Dec 7, 2025, I called to make sure they could deliver today , the person who answered assured me once i place and pay for the order it would be delivered today , this is for a death, it needed to be delivered , about an hour later i get an email my order was canceled ??? Tried to call again no answer , they should be ashamed and this is the second company , my next review is for the first company i called took the money canceled the order. Whatever happened to customer service ...find a local shop these webs sites are very deceiving
Lori
Will never use again!
Toni S.
I ordered flowers November 15th, only to wake up the next day and the order was cancelled by them due to inability to fill it. BUT they didn’t cancel my debit card transaction. Their email apologized for canceling and said I would be reimbursed in 5-10 days. It’s now December 5, and I still haven’t been reimbursed. When I inquire, they say they are working on it. I’ve had to contact my bank to dispute it.
Response from Starluck FlowersDec 10, 2025
Hellooo Toni! We’ve confirmed on our end that your refund has been issued. Please check your statement for “Starluck Flowers,” and if you don’t see it yet, feel free to reach out — I can help you locate it. Your order for the Hummingbird Surprise Bouquet was cancelled because our local florist partner did not have the hummingbird vase available, so they were unable to fulfill the arrangement and the refund was processed accordingly. Processing times can vary depending on your bank, and weekends may cause slight delays in how quickly the refund appears. We’ve also sent you the refund receipt for your records.
Craig B.
If I could give no stars I would. DO NOT BUY FROM THIS COMPANY!!! They are quick to take your money. No service no flowers. Total SCAM. I have the same exact story as the rest of the negative reviews. My bank covered my expenses because they never did. These people should be investigated immediately!
Bri H.
Beware!!! This company is a complete scam!!! I purchased flowers from them for a friend who had just given birth. Upon purchase, I immediately received an email stating that they had cancelled my order and that I would receive a refund. Almost 2 months later, and I have yet to receive it. I have called the number on the website several times, and each time the rep says I will receive my refund in 4-5 days. All lies. I have still not received my $77 refund. The sad thing is that this company takes advantage of people when they are trying to do something generous for the people they care about. So sad!
Response from Starluck FlowersDec 10, 2025
Hiii Sabrina! I took a look into this for you, and your refund has already been completed on our end. Please check your statement for “Starluck Flowers,” and if it hasn’t appeared yet, just reach out here and I can help you track it down. Regarding your order for How Sweet It Is, our local florist partner wasn’t able to prepare that arrangement, so the order was cancelled and the refund was issued right after. I’ve shared your feedback with our team as well so they can work on improving availability and communication moving forward. Thank you for taking the time to leave your comment — it really helps us make things better.
