Laura K.
DO NOT ORDER FROM THIS COMPANY!
I ordered flowers and when they were never delivered I call to find out why to only be told the order was canceled on their end because they could not find a florist to deliver them. They said they would issue a full refund to me. It has been 45 days multiple phone calls and numerous emails and still no refund. DO NOT ORDER FROM THIS COMPANY!!
Response from Starluck FlowersJul 10, 2026
Dear Laura, We would like to address your review regarding the cancellation of your How Sweet It Is order. This order had to be canceled because it could not be fulfilled within the required same-day delivery window due to local florist routing schedules and cutoff limits for the day. Our rule when same-day fulfillment is unavailable is to issue an immediate cancellation and release the payment back to your account. Our priority in doing so is to ensure you are not left waiting, allowing you to seek alternative options with another florist so your plans are not disrupted. Since the transaction was fully processed and released on our end immediately following the cancellation, the remaining timeline depends entirely on standard banking procedures. Best regards,



