Starkey Hearing AidsReviews of starkey.com

After years of knowing I potentially had some hearing loss, I went to Starkey to get my hearing checked. After being fitted with Edge AI hearing aids I am amazed with the fullness of sound I am no longer missing. The features available in the app are easy to use and enhance my nights out with my friends and family. The audiologist was extremely professional and all the staff at Starkey were friendly, helpful and professional, always available to assist as needed.

Where do I start? First off I got my starkey from pueblo hearing and they wont help me and programed them wrong again. But In a nutshell no support from starskey because they blame everyone else and dont take responsibility to fix THEIR problems. Starkey made my molds wrong and will not fix them. I keep having wax problems plugging the filters because the filter hole was drilled to shallow. The biggest problem is that they don't work well with mild hearing loss and will not let the users adjust their own setting to dial in a good hearing profile. Good news for mild hearing lost people is that apple is making the airpods 2 pros work way better than any starkey hearing aids and allow users to get an audiogram for programing them for under $300. Plus they let you adjust the hearing aids feature effortlessly!!!!!!! BYE Starkey and hello Apple!

I have a pair of Edge AI 24 aids on trial. These are my first hearing aids and I decided to purchase a top of the range pair as I wanted to take advantage of the AI features for my hearing but as a hobby musician I also wanted the audio streaming features. As far as hearing is concerned they seem to perform well so far and have amplified the 8K+frequencies without any distortion. However the audio streaming seems very flakey. The app and the streaming will sometimes disconnect from the aids for no apparent reason (even though they are working for amplifying my hearing) and I have had to resort to turning the phone off and on and for re-pairing. The streaming works fine when I am in the house but if I move 10 to 20 yards from my house even if there is no noticeable background noise the sound level in each ear fluctuates and cuts off randomly I have checked this out and found it has nothing to do with WiFi or bluetooth or mobile data settings and it does the same when streaming or playing from a file that is permanently stored on the phone using several different apps. I even tried to check this out on my Wife’s Iphone 16 Pro with IOS 18 but the IOS app couldn’t even find the hearing aids (I had my phone switched off when trying just in case). Both our phones connect to a wide variety of other audio bluetooth devices successfully. I don’t know whether this is the app or the aids but I notice that the Android App score has now dropped to 2.4 it was 2.6 when I started my trial! UPDATE 14/3/2025 After several weeks of trying to work this out for myself I have found that in terms of the pairing issue if I remove almost all my other bluetooth devices (not ideal obviously) and put my phone very close to the aids as soon as I take them out of the charger, they will pair automatically. In terms of the audio media streaming if I keep my phone to within about 10" of the aids the sound doesn't bounce back and for between the left and right aids as much - this requires a jacket or coat or shirt with a top pocket or a neck sling (again far from ideal)

Absolutely useless. Do not improve my hearing. I've had them for about a month. No help when watching TV. If I cup my ears, I get much improved quality. It makes no difference if I have them in or not. Worse, my tinnitus has become far more obvious/ noisy, grrrr! I do not need amplification. I can turn the volume up for that! It's the high notes I need help with

J ai demandé une aide pour connecter mes appareils à mon tel. Je me suis fait renvoyer vertement car en tant que patient ns devons passer par un audioprothésiste. Merci le SAV.

I have had my hearings aids for just over two years now and I am tired of having to take them back to the shop with problems. Sometimes they work and are very good and then for most of the time they fail to work - there is no difference in sound levels between wearing them and not wearing them. Having paid so much for them I am loath to throw them in the dustbin, but that is just what I feel like doing.

My hearing aids sound so tinny! Can't understand anyone clarity is awful and always trying to adjust them.my audiologist very kind and tries to adjust them but still have problems. I'm lost on what to do.thanks

J ai des appareils starkey ric genesis depuis un an. La batterie intégrée d un des appareils se décharge très vite. Je dois rendre mes appareils pour que Starkey change la batterie. Cela signifie 10 jours d immobilisation pour changer une batterie. Mon audioprothesiste va me prêter des appareils d une génération précédente car il ne peut changer lui-même la batterie. Je vais être pénalisée car j ai des accouphenes et les anciens appareils ne sont pas performants pour les accouphenes.Quel mépris starkey a t il vis a vis des clients pour ne pas proposer un échange ou un prêt d appareil équivalent.