ss396.com Reviews | Read Customer Reviews of ss396.com

ss396.com Reviews | Read Customer Reviews of ss396.com

ss396.com reviews

532 approved reviews, newest moderated first

customer
Sep 3, 2026
Good parts fast shipping.
Good parts fast shipping.
Response from ss396.comSep 3, 2026
Thank you for the great feedback! We’re glad you’re happy with the parts and fast shipping. We truly appreciate your business!
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Arthur W.
Sep 3, 2026
I got everything I ordered
I got everything I ordered. Fast shipping, good prices . Site said if you spend over $299 shipping is free. I spent over $2200.00 . And had to pay for shipping. Bad advertisement
Response from ss396.comSep 3, 2026
Thank you for your feedback. We’re glad you received everything you ordered and were happy with the shipping speed and prices. Our free-shipping promotions apply only to eligible items, and each item indicates whether it qualifies; some products cannot qualify because they are manufacturer drop-shipped or restricted by the manufacturer’s policy. We apologize for any confusion and appreciate your business.
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Shayne C.
Sep 2, 2026
Great condition not over priced thankyou
Great condition not over priced thankyou
Response from ss396.comSep 2, 2026
Thanks for the review Shayne!
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Kevin W.
Sep 1, 2026
One item came incomplete and I still…
One item came incomplete and I still have not received the missing items
Response from ss396.comSep 2, 2026
We’re sorry for the delay in getting the missing items to you. Someone will be in contact with you to help get this resolved.
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Stian E.
Sep 1, 2026
It’s great that you have all the…
It’s great that you have all the different types of parts one needs.
Response from ss396.comSep 1, 2026
Thank you for the great feedback! We’re glad you appreciate the wide variety of parts we offer and are happy we can be a go-to source for your restoration needs. We truly appreciate your business!
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Scott B.
Sep 1, 2026
Good prices fast shipping of a variety…
Good prices fast shipping of a variety of parts.
Response from ss396.comSep 1, 2026
Thank you for the great feedback! We’re glad you’re happy with our pricing, shipping, and variety of parts. We truly appreciate your business!
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Carl J.
Aug 31, 2026
They really suck with customer service
They really suck with customer service. I have purchased many of products since I’m rebuilding six classics. I spun the wheel for my 10 percent off and when I didn’t get I called first thing this morning and I was told I was a day early and I didn’t read the small print. He said to me that a lot of people had the same complaint. So instead of giving me the 10 percent he said there was nothing he could do. So I cancelled the order and they want to charge me a handling fee. Well go ahead because you just lost a customer which I know they don’t care about. And by the way this is the third time that their customer service absolutely sucks. I’m moving on they don’t care about the customer.
Response from ss396.comSep 2, 2026
Thank you for your feedback. We’re sorry for the frustration, but our representative was correct that promotional offers cannot be combined—you can use either the 10% discount or the free-shipping promotion. We understand this wasn’t the outcome you were hoping for and apologize for the misunderstanding.
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DENNIS R.
Aug 31, 2026
very helpful when needed to speak to…
very helpful when needed to speak to customer service, fair prices and great availability
Response from ss396.comAug 31, 2026
Thank you for the great feedback! We’re glad to hear our customer service team was helpful and that you’re happy with our pricing and availability. We truly appreciate your business!
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