ss396.com Reviews | Read Customer Reviews of ss396.com

ss396.com Reviews | Read Customer Reviews of ss396.com

ss396.com reviews

532 approved reviews, newest moderated first

Dave N.
Sep 12, 2026
Reliability and timely shipping.
Reliability and timely shipping.
Response from ss396.comSep 14, 2026
Thanks for the five stars Dave!
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Michael E.
Sep 11, 2026
Fast shipping, nice parts
Fast shipping, really nice parts - first time using this vendor and will definitely shop with them again.
Response from ss396.comSep 11, 2026
Thanks for the great feedback! We’re glad you were impressed with the parts and fast shipping, especially as a first-time customer. We look forward to helping you again!
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Mike M.
Sep 9, 2026
Shipping is fast
Shipping is fast, well packaged!
Response from ss396.comSep 9, 2026
Thanks for the great feedback! We’re glad your order arrived quickly and was well packaged. We appreciate your business!
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Marco F.
Sep 9, 2026
Nova front spoiler
Product just like described and delivered with car and well packed
Response from ss396.comSep 9, 2026
Thanks for the great feedback! We’re glad the product was just as described, arrived safely, and was well packaged. We appreciate your business!
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C P.
Sep 6, 2026
First time customer….Good people took…
First time customer….Good people took care of me when I had a problem… then checked again to be sure order was correct and I was completely satisfied!! Have ordered from them 2 more times since with the same great results!!
Response from ss396.comSep 8, 2026
Thank you for the fantastic feedback! We’re thrilled to hear our team took care of you, followed up to make sure everything was right, and earned your trust for your next two orders as well. We truly appreciate your continued business!
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Paul C.
Sep 5, 2026
Not a great experience
Not a great experience. Specifically asked if all parts were in stock prior to pulling the trigger on the 950.00 purchase. Weeks went by before they shipped outta a Florida warehouse. And got 1 of 3 parts of the order first and zero information on the remaining pieces on my order. And missing hardware from what I can see. FedEx dragged the boxes across my rock landscape literally rt in front of me and dropped em at my door amd driver ran off as I was asking him questions.. frustrated and disappointed
Response from ss396.comSep 8, 2026
We’re sorry for the frustration with the shipment and the confusion regarding the multiple boxes. Your order was placed on 8/26/26, shipped on 8/31/26, and the three boxes were delivered or scheduled for delivery between 9/4 and 9/5. If you’re still missing hardware or have concerns about the condition of the packages, please give us a call and we’ll be happy to help. Regarding the FedEx delivery, please contact us so we can file a claim with the carrier.
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Tremel G.
Sep 4, 2026
Order received with manafacturer defect. 396 took care of it.
I did receive my well packaged order in a timely manner. Unfortunately, it was defective from the manufacturer (that is why the rating is not a 5). I reached out and sent a video of the defect. They immediately started the return process by sending me a return label (I still gave a 4 because they responded so quickly). Shipped it back the same day and now waiting for them to receive, evaluate and ship me a new one. UPDATE: 9/18 Received the new mirror. Much better condition than the first 1.
Response from ss396.comSep 21, 2026
Thank you for the update. We’re sorry the first mirror arrived with a manufacturing defect, but we’re glad our team responded quickly and made the return process easy. It’s great to hear the replacement arrived in much better condition. We appreciate your patience and your business!
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D.Simmonds
Sep 4, 2026
Great Fast Delivery to Tampa Florida
Great Fast Delivery to Tampa Florida Fan Clutch fit my 1970 Chevelle SS 396 “Perfect “
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