David P.
Always been happy with y'all
Always been happy with y'all, you sell quality products and have items that no one else has.
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
ss396.com (ss396.com) has 532 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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532 approved reviews, newest moderated first
David P.
Always been happy with y'all, you sell quality products and have items that no one else has.
Tamara M.
I dislike that I received an email to confirm my identity or address because my shipping address and billing address are different. It said that the order wouldn’t be placed until I verified this. I never did the verification, however the order placed and shipped without me doing so. I’m glad I received the order but I ordered the same thing elsewhere due to this mishap.
Cheryl
Appreciate the follow up customer service we got when. Checking on the order status.
Vic L.
I Received my order, and I am very happy with the quality and how quickly I received it
Barry A.
I called and ordered back window trim clips fir my 1976 elco and they had and sent them, 2 packs
Consumer
It took me a few days to be able to get on the website. I tried to create an account, but the only way I could place an order was as a guest.
Sarah B.
To Whom It May Concern, I am absolutely more than satisfied with my order. The company communicated all delivery updates, provided information in regards to my order, and my items were delivered exactly on the day it stated on the invoice and tracking information. I would be more than willing to purchase other items in the near future. Thank you for the service.
Rick V.
Took 2 weeks to receive my order, and sent in a offline message and was never answered so I called and found out order was not being shipped for 3more days and then I got a reply from the offline message.