ss396.comReviews of ss396.com

Well made parts. Arrived in a timely manner, in good condition. Fit pretty well with slight modification, looks good on the car. ss396 had the parts that I needed when no one else did.

I ordered thousands of dollars in parts and I have been having a terrible experience with SS396.com There has been more than one issue the current and most stressful has been ordering a Dakota Digital RTX (clock) that is not working properly. I have called spoke to them twice and emailed them to start a claims process and have not heard back from them. Meanwhile I am incurring costs associated to my vehicle being stuck at the shop with a bad Dakota. Digital dash. They need to improve their customer service, response times, ordering process and claims.

I ordered the taillight lenses with the chrome trim pieces that go over the lights and did not receive the trim pieces in my package. I did receive the lenses and gaskets however. I’m sure it was just a mistake but I would still like the trim pieces.

Placed my order and heard and saw nothing about shipping. Than one day it was at my door. Went to my order status and it showed in process. Parts were great. But info on shipping was poor.

Received my order in a timely manner and was what ordered!!

Both of my orders were delivered to my front porch this week. Delivery was faster than expected. My shipping box containing the rocker panels was damaged on one end exposing and scratched metal for the RH panel on one end. I also did not receive a requested 65 chevelle parts catalog.

The first experience was a thousand dollar plus and postage free per the cover page should have applied and i was charged freight and it was only to Jacksonville Fl. 45 miles away. That was the first order issue and then the second order was this order and again 45 miles away and I see a Black Friday sale and I think they are only 45 miles away and I need to order over a thousand again, so I order on Friday, and I get the products all saying in stock,10 days later I finally get the products only 45 miles away. I ordered from your co. because Classis your competitor is 2500 miles away so i figured yours would make it quicker, no, they get orders to our shop in 5 days from the day of order. So, I try to buy local, but I need to keep getting it quicker from California, Crazy you need to get a handle on the turnaround time from order to front steps.

You were the only company on the Internet that had this mirror, thanks for maintaining your stock. Fast delivery.