Sprouts Farmers MarketReviews of sprouts.com

I'd like to share my opinion with these fraudsters but i'll leave them to do their business. Please stop spraying chemicals on your produce.

I haven't been to sprouts in a while because of the way they treated people during COVID. (Yeah It's been a few years). I happen to be in the area while I was shopping and stopped by... Prices are high The store was empty and I have not seen somebody triple masked and wearing plexiglass on their face in years like I did with the checkout girl. Then I go up the road to Trader Joe's and it's packed. Sprouts is doing something very wrong and honestly they deserve to go out of business which is inevitably in their future. On the bright side, they didn't call the police on me for refusing to put on the muzzle (this time). Thanks Sprouts! And keep trusting that science! Lol

Placed a pickup from store order. Received rotten items and replacements that i did not approve and were not even close to what I ordered. Was told that I had to keep these wrong and rotten items and go through the app to get refunded. Wouldn't even let me swap them out. Have to wait 5 to 10 business days to get my refund. Nice one. Will never shop there again

Terrible exp[eriences with their use of Instacart for delivery. They use delivery people who c ommunicate both written and verbal ONLY IN SPANISH. Not the person's failing but it is Instacart repeatedly screwing up delivery because they don't succeed in delivering because they can't read instructions or communicate with the purchaser. Sprouts needs to find another method and dump Instacart.

Prices seemed quite high for the quality. Their weekly ad is the worst of any supermarket, hard to find things and very tricky: buy one get second half off…Only trouble is “what does one cost?” Store in Carlsbad was clean. Asked ware at find bulk spices, I was told “oh there over there. Took me a few more minutes to find them. Can’t see myself going back.

0- Stars Deli Department (Longview,TX) I would strongly advise customers to avoid Sprouts Farmers Market’s deli and “grab n go” section. It is not a safe or sanitary choice. The deli production process is deeply concerning. Food regularly sits out for hours during production before it is ever moved to refrigeration. After sitting at unsafe temperatures, these items are then placed directly onto the shelves for customers to “grab n go” as if they were freshly and safely prepared. Expiration dates are also misleading and improperly labeled. Products such as soups, sauces, ready-to-cook meals (including Kevin’s meals), pizzas, Panera Bread items, quiches, and egg bites are given dates that do not reflect how long they were already sitting out prior to refrigeration. Customers are not being given accurate information about freshness or food safety. The grab n go shelves themselves are not cleaned or properly maintained. In fact, many of these shelves have not been thoroughly cleaned since the store opened. This alone should be alarming. Items such as sandwiches, wraps, salads, full meals, parfaits, snack boxes, and even rotisserie chickens are all extremely questionable choices for your health. As someone who worked behind the scenes, I would never purchase or consume these products. The deli department does not follow Sprouts’ own health and production regulations, despite what the company advertises. Customers are led to believe they’re buying fresh, healthy food, when in reality, basic food safety standards are ignored. If you care about your health, skip the deli entirely.

I recently shopped in the store at Tatum and Cactus Rd. I self checked out. I was charged 5 (five) times for my apple purchase. I complained. A cashier fixed it and did not apologize. Few days later I shopped with my sister and bought for over $200.00 of groceries. The day after, after reviewing the receipt, we found out 2 items had been doubled charged for a total of almost $80.00!!!. We went back to the store and asked to talk to a manager. An employee named Justin refused to comply and said "were you overcharged?". He seemed to be familiar with clients' complaints about overcharging. He directed us to a cashier who did not ask any question but said "what do you need to be refunded?" Besides having outrageously high prices for many items, they apparently commonly overcharge.

The prices are good for the quality of the food.