Sprouts Farmers MarketReviews of sprouts.com

We went to get sandwiches at our local Sprouts grocery store today and right off the bat I was worried about the prospects because they have switched to touchscreens for ordering. I know everyone is doing this and it's awful every time, but some times are worse than others and Sprouts is pretty bad. There's no option to leave any sorts of notes and the options it gives you are so limited that you really need to be able to leave notes. For instance, I wanted cheddar cheese but I wanted double. No option for extra cheese. So I selected cheddar and provolone (I would have happily selected cheddar and havarti and left it at that but they seem to have also used this as an excuse to eliminate options so havarti was not an option) and I told the gal at the sandwich counter that I had to select provolone but I really just want double cheddar. Too bad, so sad. She doesn't care what the customer actually wants, only what the screen tells her. In the end, I got a sandwich that I ended up only eating half of and throwing the rest away. If I hadn't been so starving, I probably would have tossed the whole thing. There was more pickle than meat, the bread was soggy from the outside (!?!) and of course, I did get provolone with my cheddar instead of double cheddar. So Sprouts sandwiches are dead. They used to be sooooo good. It's a shame. From now on, if I see any system other than the customer walking along with the sandwich maker and guiding each ingredient as they go, I'm just going to turn around and walk away. I don't trust anyone but my own mother to make a sandwich for me without me watching as you make it. Fix this, Sprouts.

The bulk area is great; the meat department has a few great guys who are helpful. The produce department for a farmers' market type of store is awful. Products are very average and the customer service from the department is horrible. On a few occasions I've asked if they had any items in the back as the stands were empty, usually they say no! Today the guy was down and outright nasty, so I walked out with a cart full of items. Last time I wrote a review the store manager contacted me to apologize, guess nothing has changed. With Whole Foods, Trader Joes and The Fresh Market within a mile of this Oakland Park store, I along with many others will not be returning.

I occasionally shop by delivery and I'm very pleased with the experience and food quality. Sprouts is expensive but the higher value and extensive selection justifies the higher prices. You get what you pay for.

I ordered an item and Instacart went to pick it up. The item was not in stock. Why would Sprouts sell this item as if it's in stock? It wasted the time of the shopper and me, the purchaser. It shows total disregard for other people.

Sonia & Connie are amazing checkers, so helpful patient and kind employees!!!

Sonia and Connie, as well as Paulo, are always so friendly! The Carson City location is wonderful and always has the best selection of organic veggies. So happy they are here now!

We visited the sprouts in Kenneth City Florida (St Pete) The staff here is great!! Especially Christian was really great! We had a bunch of questions about a few products and he went out of his way to make sure all of our questions were answered. We definitely will be back to this store because of the friendly and helpful staff!!😃

BUYER BEWARE! If you’re ordering online for a curbside pickup, it will go through instacart. I’ve never used instacart before and I was unaware that it would be done using them. Who reads the fine print at the bottom besides making sure your total, pickup location, name and time is correct? I went to return my order because I found a better price else where and a store manager kindly told me I had to call instacart and he gave me the phone number. He too said a lot of customers don’t realize it goes through instacart. Due to my job and busy schedule, I had the items for 3 days and 4 hours in my possession. When I called instacart, they notified me that there is nothing they will do for me because I passed the 3 days return window. NONE OF THIS IS DISCLOSED TRANSPARENTLY ON SPROUTS WEBSITE! The next day I called sprouts customers relations and told them everything. They told me they would get me my credit back and I can return the items. They told me to allow 3-5 days for an answer on whether or not I should return the items or not. I’ve waited and today 2/17/26 got an email back from their team telling me that I have to reach out to instacart because they can’t help me. Now I’m stuck with $120 in items I don’t want and should’ve had no issue returning for a refund. This is outrageous! If you want to buy over priced items at sprouts, go in store. NEVER order online! Learn from my blind mistake.