Sprouts Farmers MarketReviews of sprouts.com

I purchased fresh scallops at the fresh fish section. DO NOT BUY SCALLOPS AT SPROUTS! When I placed in hot butter to sear, the pan filled with juice. I placed no juice in pan. So much for seared scallops, more like scallop stew. Conclusion water was pumped into the scallops to make them look fuller and larger. Charge more money for less product. I will no longer buy meat or fish at Sprouts. FALSE ADVERTISING!!

Sprouts in Surprise on W. Bell. Just left store 25 min ago. Wanted to buy 1lb of mixed nuts w/peanuts. On special for $5.99/ lb. Checkout clerk rang them up at $7.99/ lb. He would not take my word for the fact that these were on special. Claimed I had mixed nuts without peanuts. Peanuts were clearly visible in the clear plastic bag. I refused to purchase them ,and left the store. I am new to this area, and this was my first visit to Sprouts. It is also my last. I understand maybe he was having a bad day. But he was not at all helpful. I am very disappointed.

WARNING - MASKS REQUIRED and yet NOT REQUIRED. Even the cashier on 120th in Westminster, older lady initial L, had her surgical mask hanging off her face, nose totally exposed. I had asked for the person in line in front of me, who was finished checking out, to please move on since she wasn't wearing a mask and was endangering us all. It is just a simple mask you wear briefly. That's it. Why people cannot be considerate to others is beyond me. But she replied she would take care of herself and i emphasized again, you are a risk to us. Cashier didn't enforce it, no sign on door, yet the county requires it. Saw 2 other customers maskless. I shop twice a week there but NO more. No Sprouts anywhere is worth this.

The app is extremely difficult to use. There is no search bar. It is extremely time consuming to scroll through sub categories. If anyone sees this and knows how to search for groceries let me know!

About had it with the Sprouts on 7th Ave & Osborn in Phoenix. Half the time I shop here there’s no whole milk, so I have to go to Safeway anyway. This time I asked a cashier, “S,” whether there might be some in back. “You have to go talk to [Gordon]; he’s the only one who knows anything about that.” Well, S, I have no idea who Gordon is, or where I can find him, & you’re halfway through ringing up my purchases. So I get it—you just don’t care. Unfortunately, typical of the customer service I’ve gotten here in the past.

They don’t pack your groceries correctly. They placed heavy items on top of the egg container and damaged the eggs. I realize it’s not a lot of money but it means you have to take the additional time to return the carton of eggs for a replacement.

5 stars for the man named DAVID at the meat counter, store #320. I had the most informative call with him. Your stores need more Davids! Very professional and personable!

I go to Sprouts on Bulverde in San Antonio every week and am about sick of the customer service. Every week at the deli and seafood deli I stand their for 10-15 minutes being ignored by the 4-5 employees behind the counter. Sometimes I think they wish you will go away rather then bother them. Poor customer service. Yesterday after waiting to check out with all of my groceries on the belt, the customer in front of me had problems with their payment card A supervisor was called who could not figure out the problems and told them to come to another payment terminal. Away they went and left me their to have to reload my purchases in the cart and go to another register. Sad