Caitlin A.
Horrible …
Horrible …. In Oklahoma on MacArthur Blvd. Placed an order at 11:00 AM. Initial pick up was 3:15 PM. Wasn’t ready by 5:55 PM even after calling the store and confirming it would be ready before they close. At 6:00 PM, I get a text stating it was ready for pick up. Curbside never came. I walked in. They proceeded to tell me there was no order on file even though I pick up weekly. Manager came, found it on the wrong name on the bags. Tori, an insta shopper in there was RUDE. 3 hour delayed hour which I was okay with but horrible customer service and trying to find my groceries was a disaster. The manager said it must have been IT that caused the problem. This is real life.


