Genises F.
Great coverage
The claim process is quick I'm happy with the coverage
Response from Spot Pet InsuranceMay 15, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾

America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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11,960 approved reviews, newest moderated first
Genises F.
The claim process is quick I'm happy with the coverage
Response from Spot Pet InsuranceMay 15, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
amy B.
After submitting the full records 3x the claim was denied and no part of the visit was accepted towards our deductible. The reason states unable to obtain records. When I reached out to let them know they were sent three times they want lab work and records for the past 2 years. Our dog was rescued 6 months ago and this visit was for bronchitis, the records submitted were the detailed records of the days visit including the x-ray report, his physical exam, and medication prescribed
Response from Spot Pet InsuranceMay 22, 2025
Hi Amy, our team is actively looking into this and will reach out directly to address your concerns
Jen
My cat needed to go to the vet for Behavioral problems and it was pretty expensive for his exam. I have had Spot for a little over a year and I never took advantage of getting reimbursed for any vet bills. I actually did for this visit because it was quite expensive. I have the app and it was so easy to use. My veterinarian supplied the paperwork I needed and I downloaded everything. I received notifications from Spot right away saying they received all that was needed. I was reimbursed for the percentage that was stated for the visit I had. I am so happy with this insurance and have it because I have 2 cats and it totally pays off. It definitely is worth it.
Response from Spot Pet InsuranceMay 15, 2025
Thank you for your wonderful review! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
Laura O.
Spot has been amazing. I've never had pet insurance before and I'm sure glad I did because my puppies were a mess at the beginning and Spot took care of more than I expected. I was really surprised. I'd never go without again. Spot is easy to use and the reimbursement is fairly fast. The customer service is great too. I had a couple questions regarding what they covered and the representative was so helpful and pleasant to talk with. Thank you again.... and I always recommend spot to my friends with pups
Response from Spot Pet InsuranceMay 15, 2025
Hi Laura, we pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Barbara D.
Easy to sumit a claim,also response was fast and efficient.
Response from Spot Pet InsuranceMay 15, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Gail K.
very easy to submit and fast response
Response from Spot Pet InsuranceMay 15, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Kenneth S.
I paid 149 to 191 dollars a month for insurance never had a claim than my dog need surgery for this throat the bill was 6,661 l thought that l would get 70% of the bill and you paid me 3,000 telling me i reached my limit. The amount of money I paid for insurance you should have covered the 70%, I will never tell anyone to get your insurance you are a rid off oh I almost forgot I was told l could not file a claim for 1 years but still pay the monthly premium bye bye
Response from Spot Pet InsuranceMay 16, 2025
Hi Kenneth, We’re truly sorry to hear about your experience with Spot. Reimbursements are based on the annual limit you selected when enrolling your pet, and we understand how important it is to feel supported during these times. If you’d like to discuss your specific claim or policy in more detail, our team is here for you at 1-800-905-1595. We’re happy to help in any way we can.
Nancy D.
Easy to submit claims, quick processing, fair reimbursement. Love it!
Response from Spot Pet InsuranceMay 15, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾