Spot Pet InsuranceReviews of spotpet.com

Most efficient insurance company I ever worked with! Excellent service, easy to use app and spot on communication. The payment comes fast too. Very happy with Spot I only wish my insurance was this good!

Spot has been great in every way! They process the claims quickly. I’ve had to call customer service in the beginning and they were beyond pleasant!

Very prompt at processing claims !!!

You never expect your pet to get sick especially an unexplained sickness that stumps even your vet. But Spot Pet Insurance made the claim(s) process easy every time and actually paid out, easing the financial stress.

I'm beyond thrilled to have Spot. I have used them so many times in the 2 years and they are always empathetic, fast, and responsive. Great team, great company, great product. Thanks from me, Max, and Cheese :)

Spot is great super easy and quick

Fast , simple and pretty affordable

Spot Pet Insurence is a scam. They will not pay for the cost seeing with the vet which you already paid out of pocket. I got the plan accident and illness already 9 months and my two cats are 13 months now. Last 2 weeks ago one of my cat look hard to use litter box and he changed behavior using litter box, so i went to a vet and follow the procedures a vet need to know what happen to him. Then I called the spot customer service for how to claim a bill and she show me how to claim, but also she told me for the future before you payout you have to claim estimate bills first then after they approved i can do process. I was never heard like it before. In my case this is the cat not dog, as long as they are healthy i am not seeing the vet. After claim filled a week later spot asked for the medical record that my cats are not even born date. I called them and told them about it and to file what ever i have. Then I reclaim again with my cat very first vaccine that my breeder took, other than that i do not update any more because they are kitten and healthy. Then they said not eligible of the whole invoice of claim. I called spot and they keep asking vaccine record that i do not have. I can even understand that they do not want to pay total invoice but should be cover for some of them like seeing the vet cost or some medication. I just write about this to understand how they are handling on claiming process. They are just try to find a reasons to not pay back. Also what they sale about coverage and no worry about cost at the beginning are all lie and beware for it. What i paid 9 months insurence $114.61 for both cats doesn’t even cover a penny of first claim. I will end with them. Updated: they not pay because i don’t have wellness vaccine records for cats. What is the point for paid them for past 9 months for plan illness.